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If you’re a PG&E business customer getting your property fumigated or the fumigation company hired to do the work, schedule a stop/start of gas service using the form below.
Residential customers: we recommend having your fumigation company submit this service request.
Stop Service
Request your stop-service appointment at least three business days in advance. Your appointment will be scheduled in the morning, unless you specify afternoon.
Start Service
Once fumigation is complete and it’s safe to re-occupy the building, request an appointment to resume gas service. Your appointment will be scheduled for a full day (8 a.m. to 8 p.m.). You may request a four-hour window (8 a.m. – noon or 1 p.m. – 5 p.m.) instead, but please note we may not be able to accommodate your request.
A Notice of Re-entry must be posted at the building by the fumigation company before we arrive for your appointment. You must also provide access to the premises and gas appliances, along with the type of fumigant that was used.
Instructions for Completing the Form
Please be sure to include the name, email and phone number of the person requesting the service, the name of the company performing the work, plus the type of fumigant being used.
Also note:
Company Name can be the business occupant of the property being fumigated or the fumigation company’s name. (Residential customers: we recommend having your fumigation company submit this fumigation request.)
Message can be used for special requests, such as appointment times.
Total Number of Properties can be up to 25 premises for which gas service shutoff or turn on is being requested for the same date. For example, you can request multiple units in an apartment building on the same submittal.
