News Releases

   View All News Releases

Nov. 20 PSPS UPDATE: Improved Weather Conditions Reduce Scope of PSPS Event; Power Turned Off for Safety to a Total of Approximately 50,000 Customers in 11 Counties

PG&E Begins Restoring Power in Napa and Sonoma Counties

Release Date: November 20, 2019
Contact: PG&E External Communications (415) 973-5930

SAN FRANCISCO, Calif.—As of 7 p.m., Pacific Gas and Electric Company had turned off power to all customers in scope for the current Public Safety Power Shutoff event. In total, approximately 50,000 customers in portions of the following counties were impacted: Butte, Colusa, Glenn, Lake, Mendocino, Napa, Shasta, Solano, Sonoma, Tehama and Yolo.

Due to improved weather conditions, including some precipitation and increased humidity levels, approximately 6,800 customers were removed from the scope of the event late this afternoon in Tehama, Butte and Yuba counties. This is in addition to the approximately 83,000 customers who were removed from the event earlier today in many other counties.

Wind speeds exceeding 50 mph were recorded in most of these counties, including wind speeds over 70 mph in Sonoma County. Winds are expected to subside Thursday morning. Once the all-clear is given, inspections and any necessary repairs will be performed before lines are re-energized. PG&E has already staged resources, including 45 helicopters and 5,500 employees, in the impacted areas to expedite inspections as soon as the all-clear is received and it is light enough to do so.

Restoration Process

Restoration will occur in stages depending on inspections and any repairs of wind damage to the electric system. Current weather predictions point to a possible restoration for most customers by late Thursday. Approximately 4,800 customers in Napa and Sonoma counties were restored as of 6:00 p.m. today.

Customer Resource Centers

PG&E’s Customer Resource Centers provide charging stations for electronic devices as well as non-perishable snacks, ice, heating and cooling, restroom facilities and blankets, upon request. Most centers will be open Thursday from 8 a.m. to 8 p.m. A current list of centers and their addresses can be found at

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation's cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit and


Media Contact Info

Winter Storm Kit

About PG&E

  • Sustainability Journey
  • My Energy Usage
  • In the Dark? Receive Outage Alerts
facebook twitterlinkedinyoutubeinstagramCurrents