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PG&E Responds to Devastating, Wind-Driven Wildfires in North Bay

Release Date: October 09, 2017
Contact: PG&E External Communications (415) 973-5930

SAN FRANCISCO, Calif. — Pacific Gas and Electric Company's (PG&E) response to the wind-driven wildfires in the North Bay will continue until all customers who can be restored have their power and gas back.

PG&E activated multiple emergency operations centers, established base camps in Napa and Sonoma counties and positioned crews to assess and restore service. The response was to as many as 20 North Bay fires that started overnight Sunday.

Authorities have reported scores of destroyed and damaged homes and business, forcing evacuations and closed roads. About 100,000 PG&E customers in Napa and Sonoma counties were without electric service as of mid-day Monday due to the fires. About 30,000 gas customers were without service. In some cases, electric and gas service was pro-actively de-energized to support fire response efforts.

PG&E meteorologists reported overnight gusts between 50 and 75 mph, which aided the fires in the Northern parts of the energy company's service area, especially Napa, Sonoma, Mendocino and Lake counties. Those winds damaged PG&E's electrical system in some locations.

"We have mobilized crews so we can be ready to safely bring power and gas service back to our communities. Until then, we are working closely with Cal Fire and first responders, as well as the Red Cross and the communities we serve, to make sure safety is front and center during what could be an extended restoration effort," said Nick Stavropoulos, PG&E president and chief operating officer.

PG&E was to begin assessing damage once first responders, including Cal Fire, have given the go-ahead for safe access and permission. Additional crews from other parts of the company's service area were traveling to support the response.

PG&E reminds everyone to treat all downed power lines as if they are energized and extremely dangerous. If you see a downed power line, keep yourself and others well away from them and immediately call 911, then notify PG&E's 24-hour emergency and customer service line at 1-800-743-5002.

About PG&E

Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric energy companies in the United States. Based in San Francisco, with more than 20,000 employees, the company delivers some of the nation's cleanest energy to nearly 16 million people in Northern and Central California. For more information, visit and


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