Account and Customer Information
You will find this on the first page of your PG&E bill. Please enter only the first 10 digits.
(First 10 digits only, ignore any dashes. E.g., 1234567891)
Contact Preferences for outages or other Medical Baseline communications
Please enter all of your available contact information, then check all the ways you'd like to be contacted for planned outages. You will be notified if a planned outage is in 6 days or more.
Preferred method(s) of contact
TTY is a specialized telecommunication device for the deaf and hard of hearing.
You will receive the text message on your mobile phone. Additional charges may apply depending on mobile phone carrier and plans.