A Small Enhancement

Tuesday, April 15, 2014

Customer Satisfaction icon

On the morning of April 16th, a small enhancement will be added to California Gas Transmission's INSIDEtracc system. Under the "Customer" tab, the drop down menu will have a new option titled "Query Users." If you choose this option and click "query," a list will appear of all active INSIDEtracc users for your company. This list can be downloaded as a PDF, or exported to Excel.

Customers have asked for this small tool, and we hope it will be helpful to see, at a glance, all who have INSIDEtracc access. If you notice that there are people on your list who no longer need access, simply call your CGT Account Manager to have them removed. If you determine that there are additional people in your company who should have INSIDEtracc access, please fill out an Exhibit B This link will open in a new window to the Electronic Commerce Agreement and return it to CGT via fax or e-mail. Fax number: 925.244.3544. E-mail:

Sometimes it's the little things that can make your job easier!

"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. © 2009 Pacific Gas and Electric Company. All rights reserved.