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Delay in Accessing Customer Meter Data

Saturday, October 26, 2013


Updated: Meter data is now available for October 25, 2013. Thank you for your patience as we worked to resolve this issue.

---Original Message 10/26/2013, 7:40 a.m.---


PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for October 25, 2013. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.



"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation. © 2009 Pacific Gas and Electric Company. All rights reserved.