INSIDEtracc Logon Issues
Thursday, September 02, 2010
Update: Issues with PG&E's primary authentication system caused logon failures with CGT's INSIDEtracc system this morning. These issues have now been resolved and INSIDEtracc users can now logon to the system.
We apologize for any inconvenience this may have caused, and appreciate your patience as we worked to resolve these issues.
--- Original message, 9/2/2010, 9:27 a.m. ---
California Gas Transmission is currently investigating the cause of logon issues for the INSIDEtracc system. PG&E technicians are assessing the situation, and we will update Pipe Ranger as soon as we have more information.
We apologize for any inconvenience this may cause and appreciate your patience as we work to resolve this issue.
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