INSIDEtracc 400 Report
Tuesday, December 17, 2002
The light usage being reported on INSIDEtracc's 400 Report has been corrected. Data has been reloaded into the system and customers will see correct data in the report.
California Gas Transmission appreciates your patience while we resolved this problem. If you have any further questions about your 400 Report data, a CGT Account Services Representative can be reached at 1.800.343.4743.
California Gas Transmission is receiving incomplete usage data for INSIDEtracc's 400 Report. Some customers may notice lower than normal usage data being reported on the report. We are aware of this issue, which is independent of Pacific Gas and Electric Company's recent modifications to its billing system, and are working diligently to resolve the problem. Watch Pipe Ranger for updated news articles once the issue has been resolved.
In the meantime, a CGT Account Services Representative is available to answer any questions you may have and can be reached at 1.800.343.4743.
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