Key Steps in the Installation Process

In order to qualify for a CSI-Thermal Program rebate, you must complete each of the following steps, which are part of the program’s eligibility requirements.

• STEP 1: Take a Home Energy Efficiency Audit
  An Energy Efficiency (EE) audit can help you better understand your current home energy usage and help you make choices that can reduce your overall energy or water consumption. Use PG&E’s online home energy analyzer or complete the audit over the phone by calling our Solar Customer Service Center at 1-877-743-4112.
• STEP 2: Choose a Contractor
  In order to qualify for a rebate, you must use a CSI-Thermal eligible contractor—or self-install the solar water heating system. Review our tips for choosing the right contractor.
• STEP 3: Install the System
  The contractor you choose will plan and install your system. When the installation is complete, your contractor will schedule an appointment to have a certified building inspector approve the solar installation. When the inspection is approved, final approval will be sent to PG&E. If you choose to install the system yourself, you must attend the mandatory CSI-Thermal Contractor and Self-Installer Workshop to be eligible for a rebate.
• STEP 4: Claim Your Rebate
  Contractors and Self-Installers are responsible for submitting rebate applications after the system has been installed. If you used a contractor, the rebate will be issued to whomever is designated on your contract—either the contractor or homeowner.