PG&E residential gas service customers who live in San Francisco and San Mateo counties can participate in the program if the following conditions are met: (1) customer service address (premise) was in existence on December 1, 2009 with an open account for the full month of December 2009; and (2) current customer at customer service address (premise) as of December 1, 2010, maintains continuous service at the same service address through December 31, 2010. PG&E will use the customer service address (premise), to calculate base year usage.
Base Year Usage Calculation
PG&E will use a base-year calculation method by using the average usage at the customer service address (premise) during the last three years for the month of December, if available, and apply a normalization adjustment for weather to establish base year usage.
PG&E encourages you to conserve now and throughout the winter of 2010-2011.
To qualify for and receive a $25 pre-paid card, usage comparisons will be based upon prorated December usage. However, conservation should begin as soon as the meter is read in November, or as soon as possible thereafter, and continue until the meter is read in January in order to fully capture the average daily December usage that will be used to determine usage. For customers billed with SmartMeter™ data in place prior to December 1, 2010, usage comparisons will be based upon actual daily usage during the month of December 2010. For bills that contain days outside of December 2010, an Average Daily Usage for the bill is calculated and then prorated for the number of days in December 2010.
Qualifying customers should receive their pre-paid debit cards by March 2011.
PG&E will include a weather adjustment to base year usage to reflect the difference between current and base year December temperatures (as measured by Heating Degree Days) so your conservation efforts can be more fairly measured.
This program is funded by PG&E’s shareholders, not its customers, and will not affect your rates.