SmartAC - Already Enrolled

SmartAC community members are over 150,000 strong and growing. The success of our program, and the ability to help businesses and homes throughout California avoid power interruptions, is due to members like you.

Below are some tools we want to make sure you have available to you:

First, if you have ANY issues with your AC, be sure to call us first at 1-866-908-4916. We’ll troubleshoot the problem to determine if the SmartAC device is the cause of your problem. If we determine that the problem is not related to the SmartAC device, we will recommend that you consult your service company.

To learn how your SmartAC thermostat or switch works, click on the link to the right of the device:



Switch for Your Home



UtilityPro Thermostat


ExpressStat Thermostat

Once your SmartAC is installed and activated, you will need to register online. In 7-10 days after installation, your username and password will be active, and you should log in to your account.

To log in:
Click Manage your device located on the right hand side of the page, and bookmark this link for future use.

You will need a username and password.

Be sure to log in as soon as your username and password are active (usually 7-10 days after installation of your device) to familiarize yourself with this part of the website. That way you’ll be ready to check for SmartAC Event Days or to temporarily opt out. Note that the ability to opt out may not be available during extreme energy supply emergencies.

Have any questions, comments or just want to share some great stories about your SmartAC experience? Email us at SmartAC@pge.com.

Already Signed Up?

If you are already enrolled with SmartAC, manage your device here:
SmartAC Manager >>

Extra Benefits for SmartAC Customers

If you’re enrolled in both SmartAC AND SmartRate, we will automatically signal your air conditioner to use slightly less power during SmartDay events between 2 p.m. and 7 p.m. This means your SmartAC device is also helping you make the most of your SmartRate summer pricing plan!

Not enrolled in SmartRate? Sign up today and you could save money on summer electric bills!

SmartAC Tech Support

Contact your PG&E Account Representative or call PG&E at
1-866-908-4916 or email us

  • Ways To Pay
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