Home and Business Area Networking-Eligibility Check
Complete this form to see if your SmartMeter™ is ready for Home and Business Area Networking (HAN). Within 5 business days, you should receive an email informing you whether your meter qualifies. If it does, you will receive further instructions on how to register your HAN device.
Even if we determine you are eligible to participate in HAN, certain factors may impact your ability to successfully connect a device to your SmartMeter™. These can include the following:
• Your HAN device should be located within 75 feet of your SmartMeter™
• You may experience interference from certain types of wireless electronic devices operating on the same channel as your
ZigBee SmartMeter™ (e.g. Wi-Fi router, microwave, baby monitor, cordless phone, etc)
• Signal interference caused by some home construction materials or other obstacles between your SmartMeter™ and your
To learn more about PG&E's HAN eligibility requirements, view our FAQ: What factors determine my eligibility to participate in HAN?
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