Due to a system upgrade, the data in the Outage Map will not be available until 1 PM. For any Outage related inquiries, please contact 800-PGE-5002.
By entering your mobile phone number(s) and successfully activating text Alerts, (i) you acknowledge and represent to PG&E that you are the authorized user of the mobile phone(s) that you link to the text Alert service or have been granted permission by the authorized user of the mobile phone(s) to enroll such mobile phone(s) in the service; (ii) you grant PG&E express permission to send text messages to that (those) mobile phone(s) through your wireless phone carrier unless and until such permission is revoked in accordance with these terms and conditions; and (iii) by granting such permission to Commerce you are hereby requesting to receive such messages in spite of the fact that your number may otherwise be on the federal, or a state's, do not call list and you agree, to the maximum extent permitted by law, that such text messages shall not be in violation of such do not call list(s).
Stop text Alerts: Text alerts can be cancelled at any time by replying "STOP" to the Alert from your mobile phone.
Pricing: PG&E does not charge a fee for text Alerts. Check with your wireless phone carrier for your plan details. Message and data rates may apply.
Message frequency: Message frequency depends on the type of alerts you choose to have sent to your mobile phone as well as the manner in which you conduct activities on your account.
Changes in terms: PG&E reserves the right to change these terms or cancel the text Alerts at any time. Please check these Terms and Conditions on a regular basis for changes. Your continued use of the use and acceptance of text Alerts after changes are posted will mean that you accept the terms as modified by the posted changes.
No warranties: PG&E makes no representations or warranties whatsoever regarding text Alerts. PG&E hereby disclaims all warranties, including any implied representations or warranties of merchantability or fitness for a particular purpose.
Limitation of Liability: To the maximum extent permitted by applicable law you hereby agree that PG&E shall not be liable for any direct, indirect, consequential, special, incidental, punitive, or any other damages, even if PG&E has been advised of the possibility of such damage or loss, arising or resulting from or in any way relating to your use of text Alerts. Furthermore, PG&E shall not be liable for the acts or omissions of third parties, including but not limited to delays in the transmission of messages due to circumstances out of PG&E's control.
Governing law: These terms shall be construed in accordance with the laws of the State of California, and any arbitration or judicial proceedings to enforce or interpret the terms hereof may be brought only in the State of California.
Online Terms and Conditions incorporated herein: You agree that for all matters not explicitly addressed herein, including general terms applicable to both email and text Alerts, PG&E's Online Terms and Conditions shall apply and are hereby incorporated herein by reference. In addition, you hereby reaffirm your agreement to those Online Terms and Conditions, which can be found at http://www.pge.com/en/about/company/disclosure/index.page