Pay by Phone
Call 1 (866) 735-7742 to Pay with Your Visa*
Here’s what you will need:
- PG&E 11-digit account number
- Visa credit or debit card number
- Card's expiration date
- 5-digit ZIP code of the card's billing address
- Verification code, which is the 3-digit code in the signature line
Services available in English and Spanish.
*Visa payments made by 5:30 p.m. will normally be posted the same day. Payments made after 5:30 p.m. will normally be posted the next day.
Another option is to pay online with Visa.
Call 1 (866) 707-0682 to Pay with Your Debit Card**
Here's what you will need:
- Debit card with the STAR symbol or an electronic check
- Debit card and/or checking account information
- Touch-tone phone
- PG&E 11-digit account number
You'll get a Payment ID confirmation number at the end of your call. Payment will be posted within 24 hours. An independent service provider will charge a $1.40 transaction fee.
**Debit cards from Bank of America and Wells Fargo are on the InterLink system and cannot be processed at this time by our vendor.


