e-Bills — Safe, Secure and Free

• Get 24-hour Access
• Make a payment using checking or money market account
• Go paperless, save trees
• View and pay bills online
• Set up automatic payments
• Receive e-mail alerts when bills are ready
• Store and print bills for up to 13 months

Login to sign up for e-Bills

Please have your PG&E account number and phone number associated with your account available.

Use our Mobile Bill Pay free app on your iPhone, Android or Smartphone to pay with your credit/debit card or bank account. Mobile Bill Pay is also compatible with iPad and iTouch.

Mobile Bill Pay is available for download in the Apple App Store, the Android Market or the BlackBerry App World.

• Credit/debit cards with the Visa or MasterCard logo are accepted.
• Checking account information is required for bank account payments.
• Payments made before 5 p.m. PST are posted same day.
• A payment receipt will be emailed to you.
• An independent service provider will charge a $1.45 convenience fee for this service.

Mail Checks to:

Pacific Gas and Electric Company
P.O. Box 997300
Sacramento, CA 95899-7300

Use these helpful tips to ensure a smooth payment process:

• Do not mail cash
• Make check payable to PG&E
• Do not staple or tape check to payment coupon
• Write PG&E account number on your check
• Sign check
• Use the envelope provided by PG&E
• Enclose payment coupon with PG&E return address showing in envelope window

Call 1-866-735-7742 to pay with your credit card, debit card or echeck*

Here's what you will need:

Credit card payments

• Credit card with the Visa, MasterCard or Discover logo
• Credit card account information
• Touch-tone phone
• PG&E 11-digit account number

Debit card and echeck payments

• Debit card with the STAR, Accel, Nyce or Pulse symbols or an electronic check
• Debit card and/or checking account information
• Touch-tone phone
• PG&E 11-digit account number

You will receive a Payment ID confirmation number at the end of your call. Payment will be posted within 24 hours. An independent service provider will charge a $1.45 transaction fee.

Services are available in English and Spanish.

*There is a $1.45 transaction fee for this service.

Are you worried about paying your energy bills on time? We offer two secure automatic payment options to make the process a little easier. Both options allow your energy payments to be drawn directly from your bank account. No more stamps. No more checks. And you’ll have time to review your bill before each payment.

Automatic Payment Service (APS) — Schedule Your Online Payment with a Third-Party

Set up free and secure scheduled payments using your bank account. Automatic payment service (APS), which is provided by a secure, third-party business called Direct Payment Plan, gives you complete control over your PG&E payments. You will receive a bill each month showing the date your financial institution is scheduled to pay your energy bill, allowing time for you to review the bill before the payment is made. Please note that customers who enroll in APS can satisfy a request for a non-cash deposit and receive a deposit waiver.

Sign up at the Direct Payment website or download, fill-out and mail the Direct Payment application form (PDF, 121 KB).

PLEASE NOTE: PG&E accepts electronic payments from most Internet service providers and other bill payment companies as well. For details, contact your financial institution or other online payment service provider, which may charge fees.

e-Bills — Schedule Your Online Payment with PG&E

Set up free and secure scheduled payments using your bank account. With PG&E e-Bills, you can also view your account information online, set up e-mail alerts to notify you when your bills are ready and more.

Login to sign up for e-Bills.

Find a Neighborhood Payment Center in Your Neighborhood

• More than 600 convenient, authorized locations
• Payments made by 5 p.m. post to your account on the same day
• No charge to you
• Extended hours fit your schedule
• Located in local businesses in your neighborhood
• Cash, check, money order or cashier's check accepted

Find a Self Service Bill Payment Kiosk in Your Neighborhood

• Located in local businesses in your neighborhood
• Extended hours fit your schedule
• Payment will post to your PG&E account:
  If payment is made by 5 p.m. – same day
  If payment is made after 5 p.m. – next business day
• A receipt will be provided
• Accepts CASH only and does not provide change
• $2 convenience fee

Find a Local Office in Your Neighborhood

• Seventy-five local Pacific Gas and Electric Company offices
• Cash, check, money order or cashier's check accepted
• 24-hour-a-day payment drop-off boxes at select offices
• PG&E Self-Service Quick Pay Bill Payment kiosks that accept cash or check payments are available at select offices (Bakersfield, Chico, Concord, Dinuba, East Oakland, Fresno, Hayward, Manteca, Marysville, Merced, Oakland, Oroville, Richmond, Salinas, San Jose, Santa Rosa, Stockton).
  • Accepts Cash, Check and Money Order, does not provide change
  • No service Fee
  • Payment posting as above
• Credit cards with the Visa and MasterCard logo are accepted at our Self Service Quick Pay kiosks, at select offices

Search for PG&E Neighborhood Payment Centers, Self-Service Bill Payment Kiosks and Local Offices near you.

PLEASE NOTE: Credit cards are only accepted at our Self Service Quick Pay kiosks and through our Mobile Bill Pay app.