July 2012 Bill Inserts
Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.
- Ready for a new swimming pool?Be safe and know what's below.
Call 811 at least 48 hours before you dig.
- Residential Customers: You may save money by selecting an alternate rate schedule INCOME-QUALIFIED RATE OPTIONS
Pacific Gas and Electric Company (PG&E) has two programs to help income–qualified households reduce their gas and electric bills.
California Alternate Rates for Energy (CARE) provides a monthly discount on energy bills, and Family Electric Rate Assistance (FERA) provides a monthly discount on bundled electric service for income-qualified households of three or more persons. For additional information on these programs and other ways we can help customers manage their energy bills, visit www.pge.com/financialassistance or call 1-800-743-5000.
ELECTRIC RATE SCHEDULES*
Your current electric rate schedule can be found at the beginning of the Electric Account Detail section of your PG&E energy statement, or online at www.pge.com/MyEnergy. Detailed gas and electric rate schedule information is also available at www.pge.com/rateoptions.Standard Service (E-1):
The cost per kilowatt-hour for this rate schedule does not vary by season or time of day. It is suited for those who are not able to shift their usage to different times of the day.SmartRate™ (E-RSMART):
A voluntary time-varying supplemental plan available in conjunction with your otherwise applicable rate schedule. You pay a higher rate during certain periods on up to 15 hot summer days in exchange for reduced energy charges outside of those days from June 1 to September 30. For more information, visit www.pge.com/smartrate.Time-of-Use (TOU) Service (E-6)†:
A pricing plan in which rates will be higher during summer weekday afternoons when electric demand is higher (peak), May through October. In return, customers will pay lower rates at all other times (partial-peak and off-peak).
Summer (May 1–October 31)
Peak: 1–7 p.m. M–F; Partial-Peak: 10 a.m.–1 p.m. and 7–9 p.m. M–F, plus 5–8 p.m. Sa–Su; Off-Peak: All other times, including holidays.
Winter (November 1–April 30)
Partial-Peak: 5–8 p.m. M–F; Off-Peak: All other times, including holidays.Low-Emission Vehicle Fueling Service (E-9)
†: This optional time-of-use pricing plan is for customers with an electric vehicle and home recharging outlet, or with a natural gas vehicle and home refueling appliance.
Summer (May 1–October 31)
Peak: 2–9 p.m. M–F; Partial-Peak: 7 a.m.–2 p.m. and 9 p.m.–midnight M–F, plus 5–9 p.m. Sa–Su; Off-Peak: All other times, including holidays.
Winter (November 1–April 30)
Partial-Peak: 7 a.m.–midnight M–F and 5–9 p.m. Sa–Su; Off-Peak: All other times, including holidays.Master-Metered Customers with Submetered Tenants (ET, ES, ESR, GS, GT):
If you submeter electricity or gas to your tenants, you are required by Section 739.5 (a) of the California Public Utilities Code to charge your tenants the same rates as if they were being billed directly by PG&E and pass along any refunds or rate reductions to your tenants. If you have questions regarding your obligation, please call us at 1-800-743-5000.EM:
This is a master-metered rate schedule available for certain customers without submeters.EM-TOU:
This is a time-of-use rate schedule that is available for customers who qualify for Schedule EM. The time-of-use periods are the same as on Rate Schedule E-6.Net Energy Metering Service (NEM, NEMFC):
These schedules are for customers who operate a fuel cell, or renewable electric generating facilities on their premises with a maximum total capacity of 1,000 kilowatts. These options are available when the eligible generation offsets all or part of a customer’s electric load when connected to the PG&E grid.E-SRG:
This rate schedule is available for renewable generators up to 1.5 megawatts.
Please visit www.pge.com/gen for more information about the net energy metering program and eligibility requirements.
ELECTRIC BASELINE ALLOWANCE
The last character in your electric rate schedule determines your electric baseline allowance. If your permanent source of heat is not correctly reflected in your rate schedule as listed below, please contact us at 1-800-743-5000.
GAS OPTIONSCore Gas Aggregation Service (G-CT):
If you choose to purchase gas from a supplier other than PG&E, this service provides pricing for only the PG&E gas delivery and service response portion. Your alternative gas supplier provides the gas pricing and/or billing services.Natural Gas Rate for Home Refuel Appliances (G1-NGV or GL1-NGV):
This is an optional residential rate schedule for customers with a natural gas vehicle and associated home refueling appliance.COMMON AREA ACCOUNTS
Common area gas and/or electric accounts that are separately metered may have the option of selecting a non-residential rate schedule.
For details on the variety of tools, programs and rate options PG&E offers to help customers manage their energy bills, visit www.pge.com. You may also call 1-800-743-5000 to request a free electric rate analysis, make a rate schedule change or obtain additional rate option information.
* For Direct Access (DA) and Community Choice Aggregation (CCA) customers, PG&E delivers the electricity to your home or business, and your DA or CCA provider purchases and/or generates the electricity you consume. Net Metering, CCA and DA customers are eligible for many, but not all, of the rate schedules or features of rate schedules listed in this notice. For more information, call the numbers below or call your DA or CCA provider.
† In 2012, Daylight Saving Time will end on November 4. During the additional weeks of Daylight Saving Time, your time-of-use periods will begin and end one hour later.
- Notice of Application of Pacific Gas and Electric Company’s 2013 Energy Resource Recovery Account and Generation Non-bypassable Charges Forecast (A.12-06-002)On June 1, 2012, Pacific Gas and Electric Company (PG&E) filed application 12-06-002 with the California Public Utilities Commission (CPUC) seeking approval of a $4.412 billion electric procurement forecast, which is a $539.5 million increase compared to revenues at present rates. It is important to note that these costs represent less than half of the total costs that are reflected in customers' rates. Other costs include the day-to-day operations of the utility’s business, among other things. It is also important to note that this application is simply a forecast and is likely to change before the end of 2012. PG&E will file an updated application in November 2012.
Each year, PG&E is required to file an application that forecasts how much it will cost in the following year to obtain enough electricity to serve its customers. The CPUC reviews this forecast and then PG&E includes any approved costs in the next year's electric rates. Throughout the year, PG&E tracks actual costs and revenues, which it reports to the CPUC on a monthly basis, and any difference is allocated to customers. PG&E does not profit from the costs of procuring energy on behalf of its customers.
Will rates increase as a result of this application?
Based on the current forecast, rates would increase for most customers, although impacts for individual customers may vary.As shown in the table below, bundled customers, who receive electric generation as well as transmission and distribution service from PG&E, will see rate increases. The magnitude of the increase depends upon the outcome of Rulemaking 11-03-012; approval of PG&E's proposal to return 100 percent of the forecast auction revenue for greenhouse gas allowances in the distribution rate would reduce proposed rate changes.
If the CPUC approves this application, a typical bundled residential customer using 550 kilowatt-hours (kWh) per month will see his or her average monthly bill change from $89.73 to $92.80, an increase of $3.07 per month. A residential customer using 850 kWh per month, which is about twice the baseline allowance, will see his or her average monthly bill change from $185.92 to $198.12, an increase of $12.20 per month. Individual customer bills may differ.
PG&E's electric procurement forecast includes the ERRA revenue requirement, which applies to bundled customers only, and revenue requirements for three non-bypassable charges (NBC), which apply to direct access (DA) and community choice aggregation (CCA) customers, who purchase their energy from a non-utility supplier, as well as departing load (DL) customers, who self-generate or receive service from a publicly owned utility. For CCA and DA customers, the NBC rate component will decrease an average of 9%, with the actual change varying by customer class. For departing load customers, the NBC rate component will increase for some customers and decrease for others, depending on customer class. The total NBC revenue change for DL customers is $1,347,000, or an average 2.8% increase in the NBC rate component.
FOR FURTHER INFORMATION
To request a copy of the application and exhibits or for more details, call PG&E at 1-800-743-5000. For TDD/TTY (speech-hearing impaired), call 1-800-652-4712. Please specify that you are inquiring about A.12-06-002.
You may request a copy of the application and exhibits by writing to Pacific Gas and Electric Company, 2013 ERRA Forecast, P.O. Box 7442, San Francisco, CA 94120.
THE CPUC PROCESS
The CPUC’s Division of Ratepayer Advocates (DRA) will review this application.
The DRA is an independent arm of the CPUC, created by the Legislature to represent the interests of all utility customers throughout the state and obtain the lowest possible rate for service consistent with reliable and safe service levels. The DRA has a multi-disciplinary staff with expertise in economics, finance, accounting and engineering. The DRA’s views do not necessarily reflect those of the CPUC. Other parties of record will also participate.
EVIDENTIARY HEARINGS
The CPUC may hold evidentiary hearings where parties of record present their proposals in testimony and are subject to cross-examination before an Administrative Law Judge (ALJ). These hearings are open to the public, but only those who are parties of record may present evidence or cross-examine witnesses during evidentiary hearings. Members of the public may attend, but not participate in, these hearings.
After considering all proposals and evidence presented during the hearing process, the ALJ will issue a draft decision. When the CPUC acts on this application, it may adopt all or part of PG&E's request, amend or modify it, or deny the application. The CPU'’s final decision may be different from PG&E's application.
If you would like to learn how you can participate in this proceeding or if you have comments or questions, you may contact the CPUC's Public Advisor as follows:
Public Advisor's Office
505 Van Ness Avenue
Room 2103
San Francisco, CA 94102
1-415-703-2074 or 1-866-849-8390 (toll free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll free)
E-mail to public.advisor@cpuc.ca.gov
If you are writing a letter to the Public Advisor's Office, please include the number of the application (12-06-002) to which you are referring. All comments will be circulated to the Commissioners, the assigned Administrative Law Judge and the Energy Division staff.
A copy of PG&E's 2013 ERRA Forecast application and exhibits is also available for review at the California Public Utilities Commission, 505 Van Ness Avenue, San Francisco, CA 94102, Monday–Friday, 8 a.m.–noon, and on the CPUC’s website at www.cpuc.ca.gov/puc.
- Proposition 65—Public WarningThe Safe Drinking Water and Toxic Enforcement Act of 1986, commonly referred to as Proposition 65, requires the governor to publish a list of chemicals "known to the State of California" to cause cancer, birth defects or other reproductive harm. It also requires California businesses to warn the public quarterly of potential exposures to these chemicals that result from their operations.
Pacific Gas and Electric Company (PG&E) uses chemicals in its operations that are "known to the State of California" to cause cancer, birth defects or other reproductive harm.
For example, PG&E uses natural gas and petroleum products in its operations. PG&E also delivers natural gas to its customers. Petroleum products, natural gas and their combustion by-products contain chemicals "known to the State of California" to cause cancer, birth defects or other reproductive harm.
Spot the signs of trouble
PG&E regularly inspects all of our pipelines to check for possible leaks or other signs of damage. As an additional safety precaution, we also add a sulfur-like odor to natural gas. If you smell this distinctive "rotten egg" odor, move to a safe location and immediately call 911 and PG&E at 1-800-743-5000.
But don't rely on your nose alone. Other signs of a possible gas leak can include dirt spraying into the air, continual bubbling in a pond or creek and dead or dying vegetation in an otherwise moist area. And always pay attention to hissing, whistling or roaring sounds coming from underground.
For more gas safety information, visit {www.pge.com/safety}
For additional information on this Proposition 65 warning, write to:
Pacific Gas and Electric Company
Proposition 65 Coordinator
77 Beale Street, Mail Code B23H
PO Box 770000
San Francisco, CA 94177
- Notice of Pacific Gas and Electric Company's Compressor Station Forecast Costs Application (A.12-06-010)On June 18, 2012, Pacific Gas and Electric Company (PG&E) filed Application A.12-06-010 with the California Public Utilities Commission (CPUC) requesting approval of a $7.5 million gas procurement forecast to assist in recovering Greenhouse Gas (GHG) compliance costs associated with California Assembly Bill (AB) 32. The projected procurement forecast equals a $3.3 million increase in 2013 gas rates, and a $4.2 million increase in 2014 gas rates.
California Assembly Bill (AB 32) requires the reduction of statewide GHG emissions to 1990 levels by 2020. As part of this legislation, the California Air Resources Board (ARB) has adopted a Cap and Trade regulation, which will be implemented on January 1, 2013. As a result of this state law, PG&E will be required to purchase allowances for its GHG emissions. This application requests cost recovery for six gas compressor stations operated by PG&E that emit GHG, and for which PG&E will be required to purchase compliance instruments in the form of allowance and/or offsets.
To pay for the compliance instrument purchases for our gas compressor stations, PG&E proposes an adjustment to its 2013 and 2014 gas rates. PG&E also proposes to track the difference between actual and forecast GHG compliance costs and to adjust rates for any differences in the following year.
Will rates increase as a result of this application?
Yes, approval of this application will result in a slight rate increase to gas rates of less than one percent for bundled core customers (those who receive gas, distribution and transmission service from PG&E). Approval of this application will increase bundled rates by less than 1 percent. Using the 2014 (the highest single year) cost of $4.2 million, the bundled average residential non-CARE gas rate increase will be 0.07 percent. The impact on currently adopted total illustrative annual gas revenue is an increase in 2014 of 0.12%.
If the CPUC approves this application, a typical non-CARE residential customer using 37 therms of natural gas per month will see his or her average monthly bill change from $46.13 to $46.16, an increase of three cents per month.
FOR FURTHER INFORMATION
To request a copy of the application and exhibits or for more details, call PG&E at 1-800-743-5000. For TDD/TTY (speech-hearing impaired), call 1-800-652-4712. Please specify that you are inquiring about A.12-06-010.
You may request a copy of the application and exhibits by writing to:
Pacific Gas and Electric Company
Compressor Station Forecast
P.O. Box 7442
San Francisco, CA 94120.
THE CPUC PROCESS
The CPUC's Division of Ratepayer Advocates (DRA) will review this application.
The DRA is an independent arm of the CPUC, created by the Legislature to represent the interests of all utility customers throughout the state and obtain the lowest possible rate for service consistent with reliable and safe service levels. The DRA has a multi-disciplinary staff with expertise in economics, finance, accounting and engineering. The DRA’s views do not necessarily reflect those of the CPUC. Other parties of record will also participate.
The CPUC may hold evidentiary hearings where parties of record present their proposals in testimony and are subject to cross-examination before an Administrative Law Judge (ALJ). These hearings are open to the public, but only those who are parties of record may present evidence or cross-examine witnesses during evidentiary hearings. Members of the public may attend, but not participate in, these hearings.
After considering all proposals and evidence presented during the hearing process, the ALJ will issue a draft decision. When the CPUC acts on this application, it may adopt all or part of PG&E's request, amend or modify it, or deny the application. The CPUC's final decision may be different from PG&E’s application.
If you would like to learn how you can participate in this proceeding or if you have comments or questions, you may contact the CPUC's Public Advisor as follows:
Public Advisor's Office
505 Van Ness Avenue
Room 2103
San Francisco, CA 94102
1-415-703-2074 or 1-866-849-8390 (toll free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll free)
E-mail to public.advisor@cpuc.ca.gov
If you are writing a letter to the Public Advisor's Office, please include the number of the application (12-06-010) to which you are referring. All comments will be circulated to the Commissioners, the assigned Administrative Law Judge and the Energy Division staff.
A copy of PG&E's Compressor Station Forecast application and exhibits are also available for review at the California Public Utilities Commission, 505 Van Ness Avenue, San Francisco, CA 94102, Monday–Friday, 8 a.m.–noon, and on the CPUC’s website at www.cpuc.ca.gov/puc.


