May 2011 Bill Inserts
Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.
- Our free services help reduce your energy usageMake it Earth Day 365 days a year
Available for income-qualified households
PG&E's Energy Savings Assistance Program provides income-qualified renters and homeowners with easy, free solutions to help manage their energy use and save money on their monthly energy bills including:
- Improvements to your house, apartment or mobile home including compact fluorescent lights, caulking, showerheads, minor home repair and more
- Replacement of your old refrigerator, furnace and/or water heater*
Visit www.pge.com/energysavings or call 1-800-989-9744
- Mobile Bill PayWant to pay your bill with VISA® or MasterCard®?
Get the App
PG&E Mobile Bill Pay can help you pay your bill on time and manage future payments anywhere, anytime using your iPhone®!
Visit www.pge.com/mobilebillpay for more information
TIO Networks will charge a $1.45 convenience fee for each payment
- Stay cool and safe during extreme heatHigh temperatures can be life-threatening unless you take action to stay cool. During periods of unusually high heat, visit your local PG&E Cooling Center or other public buildings such as a theater, library, mall or museum.
Tips to stay cool and safe:
- Drink plenty of water, even when you are not thirsty
- Take a cool shower or bath
- Wear lightweight, loose, light-colored clothing
- Stay out of direct sunlight
- Avoid alcoholic or caffeinated beverages
- Check on loved ones, pets and neighbors
- Plan ahead—check your local weather forecast
For more information or to find a Cooling Center, visit www.pge.com/coolingcenter or call 1-877-474-3266.
If extreme heat could pose a health concern for anyone in your home during an outage, please contact PG&E for special programs for Temperature Sensitive Customers. For more information, please visit www.pge.com/outageblock. To obtain a Temperature Sensitive Customer Application, visit www.pge.com/brochures or call 1-800-743-5000.
- Agricultural Customers:You may save money by selecting an alternate electric rate schedule
Electric rate schedules available to Pacific Gas and Electric Company (PG&E) agricultural customers are summarized below. Your current rate schedule is found at the beginning of the Electric Account Detail section of your bill. Detailed rate information is available www.pge.com/rateoptions.
A FREE RATE ANALYSIS IS AVAILABLE
Contact your local PG&E business representative or call PG&E's Agricultural Center at 1-877-311-3276 (FARM) to request a free electric rate analysis, rate schedule change or additional rate option information. You may also do your own rate analysis online at www.pge.com/mybusiness.
ELECTRIC RATE SCHEDULES*
AG-1 is for customers with low annual operating hours (generally less than 500 hours) and who are unable to minimize their electricity use during summer weekdays (May 1 through October 31) from 12–6 p.m. It is not available to customers whose meter registers a maximum demand of 200 kilowatts (kW) or more for three consecutive months.
(Note: A Time-of-Use (TOU) rate may still be the best choice even if you need to run equipment from 12–6 p.m., so please review the TOU rate options below.)
Time-of-Use (TOU) Service†: TOU plans offer lower rates during periods when electric demand is low and higher rates when demand is high. A TOU meter is required for all services and must be installed to meet this requirement. There is no charge for the meter installation; however, meter access is required at all times.
AG-4 is for customers with moderate annual operating hours (generally 500 to 1,200 hours). Additional savings are possible if you can minimize electricity use on summer weekdays between 12–6 p.m. Service load with a single motor of at least 35 horsepower (hp) or multiple motors of at least 15 hp may save even more on the AG-4C rate schedule if usage can be minimized on summer and winter weekdays from 8:30 a.m.–9:30 p.m.
AG-5 is for customers with high annual operating hours (generally greater than 1,200 hours). Additional savings are possible if you can minimize electricity use on summer weekdays between 12–6 p.m. Service load with a single motors of at least 35 horsepower (hp) or multiple motor of at least 15 hp may save even more on the AG-5C rate schedule if usage can be minimized on summer and winter weekdays from 8:30 a.m.–9:30 p.m.
AG-R is for customers who need to operate 24 hours a day for up to four consecutive days a week (Thu–Sun or Sat–Tue) during the summer but can minimize use from 12–6 p.m. on the three remaining weekdays.
AG-V is for customers who can minimize electricity use on summer weekdays during any one of these time periods: 12–4 p.m.; 1–5 p.m.; or 2–6 p.m.
Net Energy Metering Service (NEM, NEMFC): These schedules are for customers who operate a fuel cell, photovoltaic (solar) system and/or wind electric generating facility on their premises with a maximum total capacity of 1,000 kW. These are available when eligible generation offsets all or part of your electric load when connected to the PG&E grid.
You may interconnect more than one generator, each subject to different rate treatment (for example, NEMFC and NEM solar), on a single account. Contact PG&E at firstname.lastname@example.org for more information.
Please visit www.pge.com/gen for current requirements or for more information about additional net metering options.
E-SRG is available for renewable generators up to 1.5 megawatts. For more information, e-mail email@example.com.
Peak Day Pricing (PDP): Peak Day Pricing is a time-varying pricing plan that combines time-of-use with peak day event surcharges. Participants will see additional charges during peak hours (weekdays from 2–6 p.m.) on a limited number of "event days" (9–12 annually) and receive credit for all other usage throughout the summer. Notification is provided in advance of event days. You may opt out of the plan. Bill protection is provided for the first year, so you can participate without risk. If you can reduce or shift use away from higher priced peak periods, you may be able to lower your overall electricity bills.
As of February 1, 2011, bundled service agricultural customers with a demand greater than or equal to 200 kW for three consecutive months began automatically transitioning to PDP. Other eligibility criteria and exclusions apply. To learn more visit www.pge.com/pdp, contact your PG&E Account Manager or call PG&E's Ag Hotline
DEMAND RESPONSE PROGRAMS
Demand Bidding Program (E-DBP) offers demand metered TOU participants incentives for reducing their power usage when contacted. AG-R and AG-V customers are not eligible for E-DBP.
Base Interruptible Program (E-BIP) offers participants incentives for reducing electric load down to a firm service level when contacted. AG-R and AG-V customers are not eligible for E-BIP.
Capacity Bidding Program (E-CBP) offers participants incentives for reducing energy consumption by a nominated capacity amount when contacted.
To see if a demand response program is right for you, please visit www.pge.com/demandresponse for additional program requirements and details.
Visit the For My Business section of www.pge.com for information on energy usage, billing history, rate comparison tools, energy outage and restoration status, bill detail, account aggregation and more.
* For Direct Access (DA) and Community Choice Aggregation (CCA) customers, PG&E delivers the electricity to your home or business, and your DA or CCA provider purchases and/or generates the electricity you consume. Net Metering, CCA and DA customers are eligible for many, but not all, of the rate schedules or features of rate schedules listed in this notice. For more information, call the numbers below or call your DA or CCA provider.
† In 2011, Daylight Saving Time will end on November 6. During the additional weeks of Daylight Saving Time, your time-of-use periods will begin and end one hour later.