Electric Vehicles—Get Plug-In Ready

PG&E can assist you in making a smooth transition to owning a plug-in electric vehicle. You may need to upgrade your home’s wiring or the electrical panel you will use to charge the car. It may also be necessary for us to make some upgrades to the infrastructure that delivers electricity to your property. The basics are listed below.

Determine where you'll charge your car

Charging a PEV can be as simple as plugging into an outlet. You can charge it from the comfort of your home or even when you’re on the go.

  • Use conveniently located public charging stations in parking lots at work, shopping malls, and even at curbside charging stations.
  • Plug in your PEV in your garage or another place where the appropriate electrical panel is located.
  • Eventually, a network of retail fast-charging stations could become as common as today's gas stations. Future stations along interstate highways will enable PEV drivers to make long-distance trips entirely on electric power.
  • You can explore existing charging sites at www.evchargernews.com.

Select the charging level that’s right for you

Just as the size of the gas tank determines how long it takes to fill up with gas, the size of the battery influences charging time. Today's PEV batteries can take up to eight hours to fully recharge from a standard 120 volt outlet. However, several charging systems are available that can recharge an electric vehicle in as few as four hours. Select the charging level that will suit your needs.

Level 1: Charging at Home

  • 120 volts (8 to 20 hours).
  • Most PEV manufactures are producing vehicles that can plug into a standard 120 volt outlet that you already have at home.
  • This charging configuration may take longer than alternative options, but it can help avoid upgrades to your current electrical service.
  • This charging option works well overnight because you can plug in your car and not have to worry about it.

Level 2: Charging at Home

  • 208 to 240 volts (4 to 8 hours).
  • To take advantage of faster charging at level 2, you will likely need to make upgrades to your electrical service.
  • Adding a 240 volt charging unit to your property is similar to adding an additional appliance, resulting in a greater electrical load.
  • Download a step-by-step guide to upgrade your electric service at home.

Charging at Public facilities

  • 208 to 240 volts (4 to 8 hours).
  • Many companies and communities are starting to offer level 2 charging stations for public use.
  • Some public facilities even offer free charging or preferred parking access to PEV owners.
  • You can explore existing charging sites at  www.evchargernews.com.

Assess your home’s charging capacity

Before you can charge your PEV at home, you’ll need to make sure you have the electrical capacity to do so.

  • Work with your electrical contractor to evaluate your home's wiring, electrical outlets and other hardware that can support the charging requirements of your new PEV.
  • Your dealer may offer a home assessment as part of the PEV purchase price.
  • Your contractor can help you determine if upgrades are needed, what permits may be required, and how much the project will cost.

Contact PG&E to help you get started

Call PG&E's dedicated PEV line at 1-877-743-7782, Monday - Friday from 7 a.m. – 6 p.m., to speak with a PG&E customer service representative. We will check on whether the current electric service to your home and neighborhood has the capacity to handle the increased energy use from a PEV.

  • We will contact you to get detailed information about your existing electrical service. If necessary, we will schedule a field inspection.
  • We will determine if your current electric service is sufficient for charging your PEV or if any service upgrades are needed. A written cost estimate for this work will be provided.
  • PG&E will make the adjustments to our equipment, such as replacing wires and transformers if necessary, to allow you to charge your PEV. Until the upgrades are complete, you may be asked to charge your vehicle only during non-peak times, 12 a.m. to 7 a.m.
  • If construction must be done on your property, you may be required to have your property inspected by the City or County Planning Department.
  • Contact PG&E to coordinate your service connections once you have cleared inspections.

Switch to the best pricing plan for your home


PG&E's advice filing to make E-9 rate a voluntary option was approved by the CPUC. Effective December 2, the E-9 rate schedule is no longer mandatory for Plug-in Electric Vehicle owners. You have the option of staying on your existing rate schedule E-1, E-6 (closed rate schedule E-7, E-8) or choosing from one of the other applicable residential rate schedules: E-6, E-9A, or E-9B.

PG&E offers two plans for new PEV owners to switch to with our special E9-Time of Use rates. Lower your costs by charging your vehicle during off-peak hours (12 a.m.– 7 a.m.) when energy costs less.

E-9A Time of Use Rate

  • This rate option bills your home's entire electric load, as well as the energy used to charge your PEV, through a single meter.
  • If your current energy use is low and the additional use from your PEV will not move you to a higher-priced electric tier, this may be the rate for you.

E-9B Time of Use Rate

  • This rate allows a second meter and dedicated breaker to measure your PEV’s energy use, while your home's electric load is measured on the existing meter.
  • A separate baseline allotment will be provided for the second meter.
  • If you think the additional energy use from your PEV will move you to a higher-priced tier, this may be the rate for you.

Call PG&E today to get plug-in ready

  • 1-877-743-7782
    Monday - Friday
    from 7 a.m. – 6 p.m.

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