Building and Renovation Services
If you're building a new home or starting a renovation project, you may need to make changes to the gas or electric service on your property. Let Pacific Gas and Electric Company (PG&E) help you meet technical requirements and coordinate your service installation. Once you submit our application to PG&E we will create a schedule to meet your service connection needs.
How to begin
Refer to our detailed Getting Started Guides, which provide overviews of the key steps for a wide variety of building and renovation projects.
Find a guide
Learn more about the process from application to service connection.
View process
Understand the PG&E equipment involved and terminology for your project. Understanding PG&E Terminology
Before you get started, please contact your local city or county building and planning department to learn about the permitting process and what is required for your project.
Find your local building department
Get information about project costs
We have compiled information about typical project costs in the past year. Use this information to help you budget.
View project cost ranges
Ready to Apply
You can apply online at Customer Connections Online to submit your application for new service, changes to existing service, or temporary power. If you are new to Customer Connections Online, use the first link below for helpful tips and information. After your application is completed, a PG&E representative will contact you within three business days to discuss your project and next steps.
See how to apply using Customer Connections Online
Learn more about Customer Connections Online
Login to Customer Connections Online
Apply for Rebates
Installing energy efficient products as part of your building or renovation project? Learn more about which products are eligible for a rebate from PG&E.
Customer Connections Online Log in
New? Register here or learn more about Customer Connections Online.
Need assistance? Call the Building & Renovation Service Center
M – F from 7 am – 6 pm at 1-877-743-7782
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Builders and Developers

Online self-service tools and resources for builders and developers




