Third Party Notification
If you care for a friend or relative who could overlook paying his or her PG&E bill because of illness, financial hardship or other issues, PG&E's Third-Party Notification can help. Under this program, PG&E will notify a designated third party when the person you're concerned about ever receives a late notice due to an unpaid PG&E bill. The designated person is not responsible for paying the bill, but might want to contact PG&E to help resolve the issue.
Third-Party Notification Service is available to all residential customers, with the consent of both parties.
Sign Up By Mail
Download the Third-Party Notification Form and mail it to:
Pacific Gas and Electric Company
P.O. Box 997300
Sacramento CA 95899-7300
Contact Us
Contact PGE's Customer Service Center at
1-800-743-5000 .Email the Customer Service Center.
Additional Resources
Breathe Easy Solutions™
PG&E is dedicated to assisting customers through numerous programs and community outreach projects.
Learn More >>
Service Shut off for Non-Pay Learn more about the many steps we take to work with our customers and our "outreach process before disconnect".
Third Party Notification For a friend or relative who could overlook paying his or her PG&E bill because of illness, financial hardship or other issues. Learn More >>
We Connect A national program that connects families to programs and services that can help them get ahead. Learn More >>
