FERA Residential Single Family
Apply to receive a Tier 3 (131 percent to 200 percent of baseline) electric rate reduction on your PG&E bill every month if your household meets the requirements for FERA (Family Electric Rate Assistance).
To Qualify
- The PG&E bill must be in your name.
- You must live more than half of the year at the address where the savings will be received (not for second homes).
- You may not share an energy meter(s) with another home.
- Only your spouse can claim you as a dependent on a tax return.
- Your household must meet the FERA income eligibility requirements.
- You must notify PG&E if your income changes.
- Tenants of sub-metered mobile home parks, apartments and marinas
should see the Sub-Metered Tenant Program page.
To Apply
Enroll Online
- Enroll using My Account. Login, then click "Financial Assistance" in the left menu.
- or Enroll using our easy online form.
Form available in English only
Enroll By Mail
Download and print one of the following applications:
- FERA Application in English (PDF, 70 KB) (PDF, 71K)
- FERA Application in Spanish (PDF, 78 KB) (PDF, 79K)
- FERA Application in Chinese (PDF, 283 KB) (PDF, 284K)
- FERA Application in Vietnamese (PDF, 89 KB) (PDF, 90K)
Sign and mail it to:
Pacific Gas and Electric Company
FERA Program
P O Box 7979
San Francisco, CA 94120-7979
Or Fax to: 1-415-973-6419
You can also have applications mailed to you by calling 1-800-743-5000 or
e-mail CAREandFERA@pge.com.
Recertification
You must re-certify for the FERA Program in two years. Three months before your discount expires, you will receive a letter and re-certification application from PG&E giving you the opportunity to re-apply if you still qualify under the current income guidelines.
- Recertify using My Account. Login, then click "Financial Assistance" in the left menu.
- or Recertify using our easy online form.
Form available in English only
- To recertify by mail, call 1-800-743-5000 or or e-mail CAREandFERA@pge.com to have an application mailed to you.
Cancel Enrollment
- Cancel using My Account. Login, then click "Financial Assistance" in the left menu.
- or Cancel enrollment using our easy online form.
Form available in English only
- You can also cancel your enrollment by calling 1-800-743-5000 or e-mailing CAREandFERA@pge.com.
Read our Frequently Asked Questions for more information, or Contact Us.


