FERA Residential Single Family

You can apply for a monthly discount on your energy bill through the Family Electric Rate Assistance (FERA) program if your household meets the following requirements:

Enroll

Enroll Online

Enroll using My Energy. Log in, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.

or Enroll using our easy online form in English, Spanish and Chinese.

Enroll By Mail

Download and print one of the following applications:

Sign and mail it to:

Pacific Gas and Electric Company
FERA Program
P O Box 7979
San Francisco, CA 94120-7979

Or Fax to: 1-415-973-6419

You can also have applications mailed to you by calling 1-800-743-5000 or e-mailing CAREandFERA@pge.com.

Recertify

You must recertify for the FERA program every two years. Three months before your discount expires, you will receive a letter and recertification application from PG&E giving you the opportunity to reapply if you still qualify under the current program guidelines.

Recertify using My Energy. Log in, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.
or Recertify using our easy online form in English, Spanish and Chinese.

To recertify by mail, call 1-866-743-2273 or or e-mail CAREandFERA@pge.com to have an application mailed to you.

Cancel Enrollment

Cancel enrollment using My Energy. Log in, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.
Or cancel by using our easy online form in English.

Form available in English only

You can also cancel enrollment by calling the FERA program at 1-866-743-2273 or e-mailing CAREandFERA@pge.com.

Read our Frequently Asked Questions for more information, or Contact Us.