CARE Residential Single Family

You can apply for a monthly discount on your energy bill through the California Alternate Rates for Energy (CARE) program if your household meets the program guidelines.

Enroll

Enroll Online

Enroll using My Energy. Login, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.
Or enroll using our easy online form in English, Spanish, and Chinese.

Enroll by Mail

Download and print one of the following applications:

Application in English (PDF, 75 KB)
Solicitud de Inscripción en Español (PDF, 82 KB)
Application in Chinese (PDF, 347 KB)
Application in Vietnamese (PDF, 115 KB)

Sign and mail it to:

Pacific Gas and Electric Company
CARE Program
P. O. Box 7979
San Francisco, CA 94120-7979

Or fax to: 1-415-973-6419

You can also have applications mailed to you by calling the CARE program at : 1-866-743-2273 or e-mailing CAREandFERA@pge.com.

Recertify

You must recertify for the CARE program every two years (or four years if you are on a fixed income). Three months before your discount expires, you will receive a letter and recertification application from PG&E giving you the opportunity to reapply if you still qualify under the current program guidelines.

Recertify using My Energy. Log in, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.
Or recertify using our easy online form in English, Spanish and Chinese.

You can also have an application mailed to you by calling the CARE program at 1-866-743-2273 or e-mailing CAREandFERA@pge.com.

Cancel Enrollment

Cancel enrollment using My Energy. Login, then click on the Pay & Manage tab and scroll down for the link to CARE/FERA Program Application.
Or cancel by using our easy online form in English.

Form available in English only

You can also cancel your enrollment by calling the CARE program at 1-866-743-2273 or e-mailing CAREandFERA@pge.com.

Read our Frequently Asked Questions for more information, or Contact Us.