CARE Residential Single Family

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Apply to receive a 20 percent discount on your PG&E bill every month if your household meets the requirements for CARE (California Alternate Rates for Energy).

To Qualify

• The PG&E bill must be in your name.
• You must live more than half of the year at the address where the discount will be received (not for second homes).
• You may not share an energy meter(s) with another home.
• Only your spouse can claim you as a dependent
  on a tax return.
• Your household must meet the CARE income eligibility requirements.
• You must notify PG&E if your income changes.
• Tenants of sub-metered mobile home parks, apartments and marinas should see the Sub-Metered Tenant Program page.

To Apply

Enroll Online

• Enroll using My Account. Login, then click "Financial Assistance" in the left menu.
• or Enroll using our easy online form.

Form available in English only

Enroll by Mail

Download and print one of the following applications:

• CARE Application in English (PDF, 70 KB) (PDF, 71k)
• Solicitúd de Inscripción en Español (PDF, 78 KB) (PDF, 79k)
• CARE Application in Chinese (PDF, 283 KB) (PDF, 284k)
• CARE Application in Vietnamese (PDF, 89 KB) (PDF, 90k)

Sign and mail it to:

Pacific Gas and Electric Company
CARE Program
P. O. Box 7979
San Francisco, CA 94120-7979

Or FAX to: 415-973-6419

You can also have applications mailed to you by calling the CARE Program at : 1-866-PGE-CARE (1-866-743-2273) or e-mailing CAREandFERA@pge.com.

Recertification

You must re-certify for the CARE Program in two years. Three months before your discount expires, you will receive a letter and re-certification application from PG&E giving you the opportunity to re-apply if you still qualify under the current income guidelines.

• Recertify using My Account. Login, then click "Financial Assistance" in the left menu.
• or Recertify using our easy online form.

Form available in English only

• To recertify by mail, call 1-866-PGE-CARE (1-866-743-2273) or e-mail CAREandFERA@pge.com to have an application mailed to you.

Cancel Enrollment

• Cancel enrollment using My Account. Login, then click "Financial Assistance" in the left menu.
• or Cancel enrollment using our easy online form.

Form available in English only

• You can also cancel your enrollment by calling the CARE Program at 1-866- PGE-CARE (1-866-743-2273) or e-mail CAREandFERA@pge.com

Read our Frequently Asked Questions for more information, or Contact Us.