Financial Assistance Programs

We Know Times Are Tough.
If you or someone you know is having trouble paying your bill, we can help. Please call us today at 1-800-743-5000 so we can discuss program options and payment arrangements that work for you. Learn more about our financial assistance programs by clicking on the links below.

CARE

Apply for CARE (California Alternate Rates for Energy), our discount program for income qualified households and housing facilities, and receive a monthly discount on your energy bill.

Energy Partners

See if you qualify for free energy education, weatherization measures and energy-efficient appliances to reduce your gas and electric usage.

FERA

Apply for FERA (Family Electric Rate Assistance), our discount program for income qualified households of three or more persons, and receive a monthly discount on your electric bill.

Medical Baseline Allowance

Receive approximately 500 kilowatthours (kwh) of electricity and/or 25 therms of gas per month at the lowest price for residential customers if you are dependent on life-support equipment or have special heating and cooling needs due to certain medical conditions.

LIHEAP

Get financial assistance with energy bills and weatherization projects through the California Department of Health and Human Services LIHEAP (Low-Income Home Energy Assistance Program) program.

REACH

Apply for of make a donation to REACH (Relief for Energy Assistance through Community Help), a program for low-income customers who cannot pay their PG&E bill due to a sudden, unexpected financial hardship.

Payment Plans

PG&E offers several options to help make paying your bills easier.

Third-Party Notification

If you care for a relative, friend or client who could overlook paying his or her PG&E bill because of illness, financial hardship, language difficulties, or other issues, PG&E's Third-Party Notification can help.

We Connect

Get the latest on programs and services to help working families.

Energy Saving Programs

Find out about our unique offerings to help conserve energy and money, and help the environment.

Rebates and Energy Efficiency for Your Home

PG&E offers a wide range of rebates to help you save energy and money.

  • Get a free thermostat for your home.  SmartAC program.
  • Climate Smart
  • EnergyStar New Homes