Community Choice Aggregation
Community Choice Aggregation, or CCA, is a program available within the service areas of investor-owned utilities, such as PG&E, which allows cities and counties to purchase and/or generate electricity for their residents and businesses. Under CCA, PG&E would continue to deliver the electricity through its transmission and distribution system and provide meter reading, billing, and maintenance services.
To learn more about CCA, see frequently asked questions or call PG&E at 1-866-743-0335.
Once a city or county implements a CCA program, residents within the area automatically become energy supply customers of that CCA program (although they may be phased-in). To remain a customer of PG&E, or a current direct access provider (if you have one), you must actively opt out of the CCA program within a specific time period or possibly face limitations or exit fees if you choose to leave the program at a later date.
You have the right either to opt out of CCA in your community now or to opt out during the CCA program’s formal notification process, which occurs during the 60-day period before and the 60-day period after a CCA program begins. During this 120-day period, the CCA program is required to provide customers four notices describing the planned CCA program and how customers may opt out of the program if they choose to do so.
