Customer Service
Convenience at Your Service
Schedule an appointment. Report a problem. Get your tree pruned. Let us know about an outage. Download brochures and documents for free. These services and more are at your fingertips.
For 24-hour emergency and customer service, please call 1-800-PGE-5000 or 1-800-743-5000.
Contact us online.
Start, Stop or Move Service
Make an appointment one week before starting service.
More Services
Let PG&E trim your tree, light your pilot light and more.
Outage and Energy Status
Get the latest details on conservation tips, storm and construction updates, and more.
