November 2012 Bill Inserts
Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.
- PG&E’s Notice of Accessing, Collecting, Storing, Using, and Disclosing Energy Usage InformationYour privacy is a top priority for PG&E. For more information about how we protect the privacy of your account information, visit www.pge.com/privacy.
You may also request a copy of our privacy policy by calling 1-800-743-5000 or by writing us at:
PG&E Residential and Business Customer ServiceCorrespondence Management Center
PO Box 997310
Sacramento, CA 95899-7310
- Agricultural Customers: You may save money by selecting an alternate electric rate scheduleElectric rate schedules available to Pacific Gas and Electric Company (PG&E) agricultural customers are summarized below. Your current rate schedule can be found at the beginning of the Electric Account Detail section of your energy statement, or online at {www.pge.com/myenergy}. Detailed gas and electric rate information is also available at www.pge.com/rateoptions.
A FREE RATE ANALYSIS IS AVAILABLE
Contact your local PG&E business representative or call PG&E’s Agricultural Center at 1-877-311-3276 (FARM) to request a free electric rate analysis, rate schedule change or additional rate option information. You may also perform your own rate analysis online at {www.pge.com/ratetools}.
ELECTRIC RATE SCHEDULES*
AG-1 is for customers with low annual operating hours (generally less than 500 hours) and who are unable to minimize their electricity use during summer weekdays (May 1 through October 31) from 12–6 p.m. It is not available to customers whose meter registers a maximum demand of 200 kilowatts (kW) or more for three consecutive months. Starting March 1, 2013, AG-1 customers with 12 months of interval data will start transitioning to AG-4.
(Note: A Time-of-Use (TOU) rate may still be the best choice even if you need to run equipment from 12–6 p.m., so please review the TOU rate options below.)
Time-of-Use Service†: TOU plans offer lower rates during periods when electric demand is low and higher rates when demand is high. A TOU meter is required for all services and must be installed to meet this requirement. There is no charge for the meter installation; however, meter access is required at all times.
AG-4 is for customers with moderate annual operating hours (generally 500 to 1,200 hours). Additional savings are possible if you can minimize electricity use on summer weekdays between 12–6 p.m. Service load with a single motor of at least 35 horsepower (hp) or multiple motors of at least 15 hp may save even more on the AG-4C rate schedule if usage can be minimized on summer and winter weekdays from 8:30 a.m.–9:30 p.m.
AG-5 is for customers with high annual operating hours (generally greater than 1,200 hours). Additional savings are possible if you can minimize electricity use on summer weekdays between 12–6 p.m. Service load with a single motor of at least 35 hp or multiple motors of at least 15 hp may save even more on the AG-5C rate schedule if usage can be minimized on summer and winter weekdays from 8:30 a.m.–9:30 p.m.
Net Energy Metering Service (NEM, NEMFC): These schedules are for customers who operate a fuel cell, photovoltaic (solar) system and/or wind electric generating facility on their premises with a maximum total capacity of 1,000 kW. These are available when eligible generation offsets all or part of your electric load when connected to the PG&E grid.
You may interconnect more than one generator, each subject to different rate treatment (for example, NEMFC and NEM solar), on a single account. Contact PG&E at gen@pge.com for more information.
Please visit www.pge.com/gen for current requirements or for more information about additional net metering options.
E-SRG is available for renewable generators up to 1.5 megawatts. For more information, email gen@pge.com.
Peak Day Pricing: Peak Day Pricing is a Time-Varying Pricing plan that combines Time-Of-Use with Peak Day Pricing Event Day surcharges. Participants will see additional charges during peak hours (weekdays from 2–6 p.m.) on a limited number of Peak Day Pricing Event Days (9–15 annually) and receive credit for all other usage throughout the summer. Notification is provided in advance of Peak Day Pricing Event Days. Bill protection is provided for the first year, so you can participate without risk. If you can reduce or shift use away from higher priced peak periods, you may be able to lower your overall electricity bills.
As of February 1, 2011, bundled service agricultural customers with a demand greater than or equal to 200 kW for three consecutive months began automatically transitioning to Peak Day Pricing. Other eligibility criteria and exclusions apply. To learn more visit {www.pge.com/pdp}, contact your PG&E Account Manager or call PG&E’s Ag Hotline 1-877-311-3276.
California Alternate Rates for Energy (CARE) provides agricultural customers a monthly discount on energy bills for qualifying agricultural housing facilities. For additional information on this program, contact your local PG&E business representative or call PG&E at 1-877-311-3276.
DEMAND RESPONSE PROGRAMS
Demand Bidding Program (E-DBP) offers demand metered TOU participants incentives for reducing their power usage when contacted.AG-R1 and AG-V2 customers are not eligible for E-DBP.
Base Interruptible Program (E-BIP) offers participants incentives for reducing electric load down to a firm service level when contacted. AG-R1 and AG-V2 customers are not eligible for E-BIP.
Capacity Bidding Program (E-CBP) offers participants incentives for reducing energy consumption by a nominated capacity amount when contacted.
To see if a demand response program is right for you, please visit www.pge.com/demandresponse for additional requirements and details.
Visit the For My Business section of www.pge.com for information on energy usage, billing history, rate comparison tools, energy outage and restoration status, bill detail, account aggregation and more.
Please note that rate schedules and options may change. For more information about current rate schedules and options for your business, visit www.pge.com/tariffs.
* For Direct Access (DA) and Community Choice Aggregation (CCA) customers, PG&E delivers the electricity to your home or business, and your DA or CCA provider purchases and/or generates the electricity you consume. Net Metering, CCA and DA customers are eligible for many, but not all, of the rate schedules or features of rate schedules listed in this notice. For more information, call the numbers below or call your DA or CCA provider.
† Daylight saving time will end on November 4, 2012 and start again March 13, 2013. During the additional days of daylight saving time, your time-of-use periods will begin and end one hour later.
1 AG-R is for customers who need to operate 24 hours a day for up to four consecutive days a week (Thu–Sun or Sat–Tue) during the summer but can minimize use from 12–6 p.m. on the three remaining weekdays.
2 AG-V is for customers who can minimize electricity use on summer weekdays during any one of these time periods: 12–4 p.m.; 1–5 p.m.; or 2–6 p.m.
- Understanding EMF Electric and Magnetic FieldsQuestions have been raised about the possible health effects of 60-hertz (power frequency) electric and magnetic fields (EMF*), which are found wherever you have electric power. This brochure contains information that will help you understand the EMF issue, plus practical tips you can use if you want to reduce your exposure at home and at work.
Campos Eléctricos y Magnéticos (EMF): Si desea recibir información en español, comuníquese con Pacific Gas and Electric Company (PG&E) al 1-800-660-6789.
Can EMF harm your health?
Electric and magnetic fields are present wherever electricity flows—around appliances and power lines, and in offices, schools and homes. Many researchers believe that if there is a risk of adverse health effects from usual residential exposures to EMF, it is probably just at the detection limit of human health studies; nonetheless, the possible risk warrants further investigation. The varying results from epidemiological studies, which looked at estimated EMF exposures and childhood leukemia, are consistent with a weak link. Laboratory studies and studies investigating a possible mechanism for health effects (mechanistic studies) provide little or no evidence to support this weak link.
The results from many research studies have been evaluated by international, national and California EMF research programs to determine whether EMF poses any health risk. Given the uncertainty of the issue, the medical and scientific communities have been unable to conclude that usual residential exposures to EMF cause health effects, or to establish any standard or level of residential exposure that is known to be either safe or harmful. These conclusions remain unchanged by recent studies.
World Health Organization findings
The World Health Organization (WHO) completed a review of the potential health implications of extremely low frequency (ELF) EMF, which includes power-frequency fields. Their conclusions and recommendations were presented in June 2007 in a report known as the Extremely Low Frequency Fields, Environmental Health Criteria Monograph No. 238.
The WHO report concluded that evidence for a link between ELF magnetic fields and childhood leukemia “is not strong enough to be considered causal but sufficiently strong to remain a concern.” “Virtually all of the laboratory evidence and the mechanistic evidence fail to support” this reported association. For all other diseases, there is inadequate or no evidence of health effects at low exposure levels.
The report emphasized that, given the weakness of the evidence for health effects, the health benefits of exposure reduction are unclear and adopting policies based on arbitrary low exposure limits is not warranted. In light of this situation, WHO made these and other recommendations:- National authorities should implement communication programs with all stakeholders to enable informed decision-making, including how individuals can reduce their own exposure.
- Policy makers and community planners should implement very low-cost measures to reduce exposures when constructing new facilities and designing new equipment, including appliances.
- Policy makers should establish guidelines for ELF field exposure for both the general public and workers. The best source of guidance for both exposure levels and the principles of scientific review are the international guidelines.
- Government and industry should promote research to reduce the uncertainty of the scientific evidence on the health effects of ELF field exposure. Several recommended research projects are already under way through the Electric Power Research Institute (EPRI), of which PG&E is a member.
To view the full report and a fact sheet summarizing it, visit:- www.who.int/peh-emf/publications/elf_ehc/en/index.html
- www.who.int/mediacentre/factsheets/fs322/en/index.html
What you can do
In a situation of scientific uncertainty and public concern, WHO recommended that utilities explore “very low-cost” ways to reduce EMF exposure from new or upgraded facilities. PG&E and other California public utilities have been pursuing no-cost and low-cost measures to reduce EMF levels from new utility transmission lines and substation projects. You, too, may want to take no-cost and low-cost measures to reduce your EMF exposure at home and at work.
Human studies have not produced a consensus about any health benefits from changing the way people use electric appliances. But, if you feel reducing your EMF exposure would be beneficial, you can increase your distance from electric appliances and/or limit the amount of time you use appliances at home or at work.
For instance, you can place phone answering machines and electric clocks away from the head of your bed. Increasing your distance from these and other appliances such as televisions, computer monitors and microwave ovens can reduce your EMF exposure.
You can also reduce your EMF exposure by limiting the time you spend using personal appliances such as hair dryers, electric razors, heating pads and electric blankets. You may also want to limit the time you spend using electric cooking appliances.
You can locate the sources of EMF in your work environment, and spend break time in lower-field areas.
It is not known whether such actions will have any impact on your health.
For more information
Contact PG&E at 1-800-743-5000 for a free information package or home or business measurements.
Additional information is also available at these links:
EMF Basics:
www.who.int/peh-emf/about/WhatisEMF/en/
www.niehs.nih.gov/health/assets/docs_p_z/emf-02.pdf
World Health Organization International EMF Project: www.who.int/peh-emf/en/
National Institute of Environmental Health Sciences: www.niehs.nih.gov/health/topics/agents/emf/
California Department of Health Services: www.ehib.org/emf/
California Public Utilities Commission: www.cpuc.ca.gov/PUC/energy/Environment/ElectroMagnetic+Fields/action.htm
*The term EMF in this publication refers to extremely low frequency (ELF) 60-hertz electric and magnetic fields associated with power delivered by electric utilities. It does not refer to radio frequency (RF) waves associated with wireless communications such as cell phones.
Reviewed by: California Public Utilities Commission (CPUC)
- Notification of Public Participation HearingThe California Public Utilities Commission is Holding Several Meetings throughout PG&E’s Service Area to Accept Public Comment on PG&E’s Application of Proposed Modifications to its Smartmeter™ Program for Residential Customers (A.11-03-014)
The California Public Utilities Commission would like to hear from you.
Anyone wishing to present their views to the Commission may attend one of the hearings scheduled below:
BAKERSFIELD
December 13, 2012, 6 p.m.
Bakersfield City Hall
Council Chambers
1501 Truxtun Avenue
Bakersfield, CA 93301
SANTA BARBARA
December 14, 2012, 3 p.m.
County Administration Building
Board Hearing Room, 4th Floor
105 East Anapamu Street
Santa Barbara, CA 93101
LOS ANGELES
December 17, 2012, 6 p.m.
Junipero Serra State Office Building
Carmel Room: Auditorium, 1st Floor
320 West 4th Street
Los Angeles, CA 90013
SAN CLEMENTE
December 18, 2012, 6 p.m.
San Clemente Community Center
Ole Hanson Fireside Room
100 N. Calle Seville
San Clemente, CA 92672
SANTA ROSA
December 20, 2012, 2 p.m.
Steel Lane Community Center
Dohn Room
415 Steele Lane
Santa Rosa, CA 95403
What are the proposed modifications to the SmartMeter™ Program?
On March 24, 2011, Pacific Gas and Electric Company (PG&E) filed proposed modifications to the SmartMeter™ Program in response to California Public Utilities Commissioner Michael Peevey’s request that PG&E provide a proposal that addresses certain customers’ concerns about SmartMeter™ radio frequency (RF) communications.
On February 1, 2012, the Commission issued Decision (D.) 12-02-014, which modified Pacific Gas and Electric Company’s (PG&E) SmartMeter™ Program to include an option for those residential customers who did not wish to have a wireless SmartMeter™. The Opt-Out Decision adopted interim fees for those customers electing to participate in the opt-out option and directed that a separate phase be initiated to consider cost and cost allocation issues associated with opt-out options. The decision also directed that the second phase consider whether the opt-out option should be extended to communities, such as local governments and residents of apartment buildings or condominium complexes.
The Opt-Out Decision identified two main issues for the second phase: (1) cost and cost allocation, and (2) whether to adopt a community opt-out option.
Will rates increase generally as a result of this application?
Yes, possibly. In the Commission’s Opt-Out Decision, the Commission adopted interim fees to be paid by customers electing not to have a wireless SmartMeter™. The Commission will consider revisions to those interim fees in the second phase of the proceeding. If the fees set for customers electing not to have a wireless SmartMeter™ do not fully recover the costs of the Opt-Out Program, then rates for PG&E’s other customers could increase.
CPUC PROCESS
Staff from the California Public Utilities Commission’s (CPUC’s) Public Advisor’s Office will be present at these hearings to assist you. The locations listed on the front of this notice are wheelchair accessible. If you need special accommodations, e.g., sign language interpreters, please contact the Commission’s Public Advisor’s Office at 1-415-703-2074, toll-free at
1-866-849-8390 at least three business days prior to the meeting.
If you are unable to attend this important hearing and would like additional information on how to participate at this public hearing or if you would like to submit written comments about
A.11-03-014, please contact:
Public Advisor’s Office
505 Van Ness Avenue, Room 2103
1-415-703-2074 or 1-866-849-8390 (toll-free)
TTY 1-415-703-5282 or 1-866-836-7825 (toll-free)
Email to public.advisor@cpuc.ca.gov
A copy of A.11-03-014 and exhibits is available for review at the CPUC, 505 Van Ness Avenue, San Francisco, CA 94102, Monday–Friday, 8 a.m.–noon, and on the CPUC’s website at www.cpuc.ca.gov/puc


