July 2010 Bill Inserts
Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.
- Our free services help reduce your energy usageAvailable for income-qualified households
The Pacific Gas and Electric Company (PG&E) Energy Partners program offers income-qualified households who own or rent a home free energy education and weatherization measures which may include:- refrigerator replacement
- door replacement and weather-stripping
- attic insulation
- compact fluorescent lighting
Households already enrolled in the California Alternate Rates for Energy (CARE) program may also be eligible for the Energy Partners program. Visit www.pge.com/energypartners or call 1-800-989-9744 for more information. - Residential Customers: You may save money by selecting an alternate rate scheduleINCOME-QUALIFIED RATE OPTIONS
Pacific Gas and Electric Company (PG&E) has two programs to help income-qualified households reduce their gas and electric bills.
California Alternate Rates for Energy (CARE) provides a monthly discount on energy bills for income-qualified households. For additional information, visit www.pge.com/care or call 1-866-743-2273.
Family Electric Rate Assistance (FERA) provides a monthly discount on bundled electric service for income-qualified households of three or more persons. For additional information, visit www.pge.com/fera or call 1-800-743-5000.
ELECTRIC RATE SCHEDULES*
The electric rate schedules available to residential customers are summarized below. Compare your current rate schedule, found at the beginning of the Electric Account Detail section of your PG&E bill, with the ones listed here. Detailed gas and electric rate schedule information is available at www.pge.com/rateoptions.
Standard Service (E-1): The cost per kilowatt-hour for this rate schedule does not vary by season or time of day. It is suited for those who opt not to shift load.
Time-of-Use (TOU) Service (E-6)†:
Summer (May 1–October 31) Peak: 1–7 p.m. M–F; Partial-Peak: 10 a.m.–1 p.m. and 7–9 p.m. M–F, plus 5–8 p.m. Sa–Su; Off-Peak: All other times, including holidays.
Winter (November 1–April 30) Partial-Peak: 5–8 p.m. M–F; Off-Peak: All other times, including holidays.
Low-Emission Vehicle Fueling Service (E-9)†: This time-of-use schedule is required for customers with an electric vehicle and is optional for customers with a home refueling appliance for a natural gas vehicle.
Summer (May 1–October 31) Peak: 2–9 p.m. M–F; Partial-Peak: 7 a.m.–2 p.m. and 9 p.m.–midnight M–F, plus 5–9 p.m. Sa–Su; Off-Peak: All other times, including holidays.
Winter (November 1–April 30) Partial-Peak: 7 a.m.–midnight M–F and 5–9 p.m. Sa–Su; Off-Peak: All other times, including holidays.
Master Metered Customers with Submetered Tenants (ET, ES, ESR, GS, GT): If you submeter electricity or gas to your tenants, you are required by Section 739.5 (a) of the California Public Utilities Code to charge your tenants the same rates as if they were being billed directly by PG&E and pass along any refunds or rate reductions to your tenants. If you have questions regarding your obligation, please call us at 1-800-743-5000.
EM: This is a master-metered rate schedule for customers without submeters.
EM-TOU: This is a time-of-use rate schedule which is now available for customers who qualify for Schedule EM. The time-of-use periods are the same as on Rate Schedule E-6. For more information or to request service on this new schedule, please call 1-800-743-5000.
Net Energy Metering Service (NEM, NEMFC): These schedules are for customers who operate a fuel cell, photovoltaic (solar) system and/or wind electric generating facility on their premises with a maximum total capacity of 1,000 kilowatts. These services are available when the eligible generation offsets all or part of a customer’s electric load when connected to the PG&E grid.
Please visit www.pge.com/gen for more information about the net energy metering program and eligibility requirements.
E-SRG: This is a new rate schedule available for renewable generators up to 1.5 megawatts. For more information, e-mail gen@pge.com.
ELECTRIC BASELINE ALLOWANCE
The last character in your electric rate schedule determines your electric baseline allowance. If your permanent source of heat is not correctly reflected in your rate schedule per the following list, please contact us at 1-800-743-5000.
For details on rate options, visit www.pge.com/rateoptions. You may also call 1-800-743-5000 to request a free electric rate analysis, make a rate schedule change or obtain additional rate option information.
GAS SUPPLIER OPTION
PG&E customers can choose to purchase their gas from a gas supplier other than PG&E.
Core Gas Aggregation Service (G-CT) provides pricing for only the gas delivery and service response portion of PG&E gas service for customers who choose to purchase their gas from a gas supplier other than PG&E. The alternate gas supplier would provide the gas pricing and/or billing services.
NATURAL GAS RATE FOR HOME REFUEL APPLIANCES
G1-NGV or GL1-NGV: This is an optional residential rate schedule for the compression of natural gas on a customer’s premise for use in vehicles. A natural gas vehicle and associated home refueling appliance must be at the premise to qualify for this typically lower rate.
* For Direct Access (DA) and Community Choice Aggregation (CCA) customers, PG&E delivers the electricity to your home or business, and your DA or CCA provider purchases and/or generates the electricity you consume. Net Metering, CCA and DA customers are eligible for many, but not all, of the rate schedules or features of rate schedules listed in this notice. For more information, call the numbers below or call your DA or CCA provider.
† In 2010-2011, Daylight Saving Time will end on November 7 and start on March 13. During the additional weeks of Daylight Saving Time, your time-of-use periods will begin and end one hour later. - Business Customers: You may save money by selecting an alternate rate scheduleGAS SUPPLIER OPTION
Pacific Gas and Electric Company (PG&E) customers can choose to purchase their gas from a gas supplier other than PG&E.
Core Gas Aggregation Service (G-CT) provides pricing for only the gas delivery and service response portion of PG&E gas service for customers who choose to purchase their gas from a gas supplier other than PG&E. The alternate gas supplier would provide the gas pricing and/or billing services.
GAS RATE OPTIONS FOR LARGER USERS
Noncore end-use customers must secure their gas supplies from a third party and not from PG&E.
Gas Transportation Service to Noncore End-Use Customers (G-NT): If your average monthly use over the past 12 months has exceeded 20,800 therms (excluding those months during which usage was 200 therms or less), your business can elect to receive noncore (less firm) delivery service, with lower gas delivery rates.
Experimental Gas Transportation Service to Noncore Natural Gas Vehicles (G-NGV4): If your natural gas fueling station is currently taking service on Schedule G-NGV1 and the average monthly use over the past 12 months has exceeded 20,800 therms (excluding those months during which usage was 200 therms or less), your station can elect to receive noncore (less firm) delivery service, with lower gas delivery rates.
ELECTRIC RATE OPTIONS*
Small General Service (A-1): This rate schedule includes a customer charge and an energy charge that varies by season. Typical A-1 customers use most of their energy between 9 a.m. and 5 p.m.
Medium General Demand-Metered Service (A-10): This rate schedule is for customers with monthly demand usage under 500 kilowatts (kW). It includes a higher customer charge but a lower energy charge than A-1 (which varies by season), and an additional charge for demand (measured in kW).
Medium General Service Time-of-Use (TOU) Service (A-10 TOU): This rate schedule is for customers with monthly demand usage under 500 kW. It includes a higher customer charge but a lower energy charge than A-1 (which varies by season and by the time of day electricity is used), and an additional charge for demand (measured in kW). Customers must have an interval meter to participate. Additionally, customers who choose the A-10 rate schedule and have a demand greater than 200 kW for three consecutive months must take service under the TOU provisions of the A-10 rate schedule. A customer whose demand is less than 200 kW and chooses the TOU option must pay for the installation of the interval meter.
Small General TOU Service (A-6): This rate schedule is for customers who use much of their electricity at times other than from noon to 6 p.m. on weekdays. A-6 rates vary by season and by the time of day electricity is used. Rates are lowest between 9:30 p.m. and 8:30 a.m. weekdays, and all day on weekends and holidays.
Medium General Demand-Metered TOU Service, Voluntary Provisions (E-19V): The voluntary E-19 rate is available for customers whose demand is less than 500 kW. It includes a higher customer charge but a lower energy charge than A-1 (which varies by season and by the time of day electricity is used), and an additional charge for demand (measured in kW).
Accounts billing on mandatory E-19 or E-20 rates cannot participate in any of the rate schedules above. Accounts with demand equal to or greater than 200 kW must be on A-10 TOU, A-6 or E-19V.
Net Energy Metering Service (NEM, NEMFC): These schedules are for customers who operate a fuel cell, photovoltaic (solar) system and/or wind electric generating facility on their premises with a maximum total capacity of 1,000 kilowatts. These services are available when the eligible generation offsets all or part of a customer's electric load when connected to the PG&E grid.
Customers interested in interconnecting more than one generator, each subject to different rate treatment (for example, NEMFC and NEM solar), on a single account can now do so. Contact PG&E at gen@pge.com for more information.
Please visit www.pge.com/gen for NEM and NEMFC's current requirements or for more information about additional net metering options.
E-SRG and E-PWF: These are new rate schedules available to renewable generators up to 1.5 megawatts. For more information, e-mail gen@pge.com.
Medium General Service to Oil and Gas Extraction Customers (E-37): This schedule is a voluntary demand metered TOU service option. The E-37 firm-service rate schedules may save you money if your account has a North American Industry Classification System (NAICS) code of 211111 (crude petroleum and natural gas extraction).
Peak Day Pricing (PDP): This plan was approved by the California Public Utilities Commission and became effective May 1, 2010. Bundled customers on schedules E-19, E-20, A-10 and E-37 (excluding those on NEM service) with a demand greater than or equal to 200 kW for three consecutive months in the last year, and who are interval billed, will default to PDP but can choose to opt out. PDP provides participating customers with credits during the summer for usage outside of PDP event hours and imposes additional charges during PDP event hours.
Bundled customers on other rates meeting the interval billed criteria may also qualify to enroll in PDP. For more information, including the default timeline for other rates, visit www.pge.com/pdp.
To request a rate schedule change, rate option information, free electric rate analysis or detailed rate schedule information, please visit www.pge.com/rateoptions or contact our Business Customer Service Center at 1-800-468-4743.
* For Direct Access (DA) and Community Choice Aggregation (CCA) customers, PG&E delivers the electricity to your home or business, and your DA or CCA provider purchases and/or generates the electricity you consume. Net Metering, CCA and DA customers are eligible for many, but not all, of the rate schedules or features of rate schedules listed in this notice. For more information, call the numbers below or call your DA or CCA provider. - Proposition 65—Public WarningThe Safe Drinking Water and Toxic Enforcement Act of 1986, commonly referred to as Proposition 65, requires the governor to publish a list of chemicals "known to the State of California" to cause cancer, birth defects or other reproductive harm. It also requires California businesses to warn the public quarterly of potential exposures to these chemicals that result from their operations.
Pacific Gas and Electric Company (PG&E) uses chemicals in its operations that are "known to the State of California" to cause cancer, birth defects or other reproductive harm.
For example, PG&E uses natural gas and petroleum products in its operations. PG&E also delivers natural gas to its customers. Petroleum products, natural gas and their combustion by-products contain chemicals "known to the State of California" to cause cancer, birth defects or other reproductive harm.
A warning odorant is added to natural gas so that leaks of unburned gas can be quickly detected. If gas odor is detected, PG&E should be contacted immediately at 1-800-PGE-5000 (1-800-743-5000).
For additional information on this Proposition 65 warning, write to Pacific Gas and Electric Company, Prop. 65 Coordinator, 77 Beale Street B23H, PO Box 770000, San Francisco, CA 94177.


