If you are a Pacific Gas and Electric Company natural gas customer, you should be aware of this important gas safety information.
Pacific Gas and Electric Company is committed to providing safe, reliable natural gas service. We maintain all our gas lines in accordance with U.S. Department of Transportation and California Public Utilities Commission pipeline safety regulations.
As a natural gas pipeline operator, Pacific Gas and Electric Company is required by federal law to notify all customers of the following:
- Customer-owned, buried natural gas piping should be inspected periodically for leaks and, if the piping is metallic, also for corrosion. Examples of this piping are any buried piping from the gas service delivery location to your house or appliances, or from the house to a swimming pool heater or spa. See diagram below.

- If any gas leaks or evidence of corrosion to metallic piping are found, you should take immediate steps to correct the problem.
- When digging near buried gas piping, locate the piping in advance, and dig by hand.
Contact a certified plumbing contractor in your area to help you locate and inspect your buried gas piping. Call 811 to locate underground utility-owned facilities. If you have questions about this notice, call Pacific Gas and Electric Company at
1-800-PGE-5000.
NOTE: In this notice "customer" refers to the owner of the gas piping system served by Pacific Gas and Electric Company. This may be either the property owner or another party that owns the gas piping.