April 2008 Bill Inserts

Each month, PG&E offers important information on rebates, saving energy and safety in printed inserts that accompany your bill. Now, access this information online whenever you wish.

Boy, father & sky

Earn $25 and help your community reduce demand when electricity supply is at its capacity.
Learn more about this technology or enroll.


The Energy Partners Program provides free energy-saving assistance to qualified low-income customers.
See if your household qualifies.

Your household may qualify for reduced rates.
See if PG&E's CARE program can help you save money on your bill.

Gas Burner

Protect our pipelines. Protect your family.
Pipelines offer the safest and most reliable way to transport the natural gas delivered to your home, your work place and your community. PG&E is committed to the safe operation of its pipelines. Your help can ensure the reliability of your gas service. For important safety tips.



Call before you dig

The single greatest cause of pipeline accidents is damage from excavation and outside forces. If you plan on digging, augering or moving the earth in any way, such as planting a tree, installing a fence or repairing or installing irrigation lines, please call Underground Service Alert (USA) by dialing 811 at least 2 working days ahead. This FREE service will notify underground utilities in the area of your planned work. PG&E will locate and mark their underground gas and electric facilities.

Recognize transmission pipeline markers
Transmission pipelines transport high volumes of natural gas. Markers are used to show their approximate location, but do not indicate the depth of the pipeline. Not all pipelines follow a straight path between two markers. The name and contact information of the pipeline operator are indicated on the marker. To view a list of pipeline operators in your area, visit www.npms.phmsa.dot.gov.

The warning signs of a gas leak could be a rotten-egg smell, dirt spraying in the air, a hissing sound, continual bubbling in a pond or creek or plants that seem to be dead or dying for no reason.

If you suspect a gas leak:

  • Leave the area immediately and move to a safe location. Dial 911 and PG&E gas customers should also call 1-800-PGE-5000.
  • Warn others to stay away.
  • Do not attempt to extinguish a natural gas fire or stop the flowing gas.
  • Do not try to operate pipeline valves.
  • Do not light a match, start an engine or use a home or cell phone, unless you are a safe distance away.
  • Do not operate electric devices such as switches, door bells, radios, televisions, lights, appliances and garage openers.

What types of energy resources make up PG&E's annual power mix?

PG&E delivers some of the cleanest electric power in the nation: In an average year when rainfall is normal, more than 50% of the electricity delivered to the 15 million Californians we serve emits no carbon.

Powermix pie chart

Note: Delivery mix includes all of PG&E-owned generation plus all of PG&E's power purchases.

PG&E works with its customers, communities, and various stakeholders and agencies to find innovative ways to procure and deliver clean energy. We are planning for the future by exploring new technologies that harvest energy from the sun, ocean waves, tidal currents and agricultural waste. And we are actively involved in investing in state-of-the-art, cleaner sources of fossil-based power to meet growing demand.

Power Content Label: Historic

Annual report of actual electricity purchases for Pacific Gas and Electric in 2007

ENERGY RESOURCESPG&E ACTUAL POWER MIX
Eligible Renewable12%
• Biomass and waste4%
• BGeothermal4%
• BSmall hydroelectric 2%
• BSolar<1%
• BWind2%
Coal4%
Large Hydroelectric13%
Natural Gas47%
Nuclear23%
Other1%
TOTAL100%

Due to a reduction in hydroelectric generation, PG&E's 2007 resource mix reflects higher power market purchases. Because of state regulations that assume a higher mix of coal in those market purchases, these numbers reflect an increase in coal. However, PG&E’s direct purchases of coal have not increased and remain at 1.6%.

For specific information about this electricity product, contact Pacific Gas and Electric Company. For general information about the Power Content Label, contact the California Energy Commission at 1-800-555-7794 or www.energy.ca.gov/consumer.

FOR OUR NATURAL GAS CUSTOMERS: For Your Safety…

Inspection and Maintenance of Customer-Owned, Buried Natural Gas Piping

Pacific Gas and Electric Company is committed to providing safe, reliable natural gas service. We maintain all our gas lines in accordance with U.S. Department of Transportation and California Public Utilities Commission pipeline safety regulations.

As a natural gas pipeline operator, Pacific Gas and Electric Company is required by federal law to notify all customers of the following:

  • Customer-owned, buried natural gas piping should be inspected periodically for leaks and, if the piping is metallic, also for corrosion. Examples of this piping are any buried piping from the gas service delivery location to your house or appliances, or from the house to a swimming pool heater or spa.
  • If any gas leaks or evidence of corrosion to metallic piping are found, you should take immediate steps to correct it.
  • When digging near buried gas piping, locate the piping in advance, and dig by hand.

Contact a certified plumbing contractor in your area to help you locate and inspect your BURIED gas piping. Call 811 to locate underground utility-owned facilities. If you have questions about this notice, call Pacific Gas and Electric Company at 1-800-743-5000.

Dot Diagram