New Efficiency Options
PG&E's New Efficiency Options (NEO) helps you upgrade to the latest in high-efficiency lighting and HVAC technologies. Participating customers receive cash incentives and expert technical support to help optimize energy and cost savings.
Benefits of NEO
Technical Assistance
PG&E provides NEO participants no-cost expert consultation with professionals who are familiar with state-of-the-art technologies. They will provide you with written specifications customized for your facility and will walk you through the entire process to ensure that you capture the available savings and to guarantee your satisfaction and understanding.
Cash Incentives - $0.07 / kWh plus $140 / Peak kW
Cash incentives equal $0.07 per kWh plus $140 per Peak kW saved, which can cover nearly 30 percent of the installed costs and help reduce the payback period of a new lighting system.
Eligibility
Eligible NEO participants are offices, retail and medical facilities that are PG&E non-residential electric distribution customers and pay the public purpose surcharge found on most commercial electric accounts. Minimum NEO project size is 20,000 square feet.
Lighting
Recent advances in lighting technology could reduce your lighting costs from 10 to 35 percent annually, even if you already have T8 lamps and electronic ballasts in your facility.
T8 lighting systems that were installed in the early-to-mid ‘90s are approaching the end of their rated useful life. PG&E’s commercial customers who were early adopters of those systems may be eligible for increased incentives on retrofitting. Enroll in NEO, and take advantage of technological innovations that further reduce your energy consumption.
Qualifying Lighting Measures
| Base Case | Retrofit |
|---|---|
| 700 Series T8 Lamps and Generic Electronic Ballasts | 800 Series High Performance T8 / T5 lamps and Extra-Efficient Ballasts* |
| T12 Lamps and Magnetic or Generic Electronic Ballasts | Suspended Indirect / Direct Fixtures featuring 800 Series High Performance T8 / T5 lamps and Extra-Efficient Ballasts* |
| Ambient T12 or T8 Lighting System | Combined LED Task / Low-Wattage Ambient Lighting System |
| Halogen or Incandescent Spotlights | Ceramic Metal Halide Lamps and Fixtures (40 Watts or Greater) |
| Fluorescent Refrigerator / Freezer Case Lighting | LED Refrigerator / Freezer Case Lighting |
| Decorative and Directional Lighting | Select LED Products |
| Magnetically Ballasted HID Area Lights (Exterior) | LED Area Lights |
| Magnetically Ballasted HID Fixtures (Interior) | Electronically Ballasted HID Fixtures |
*Please refer to the table below for minimum performance requirements of qualifying extra-efficient T8 electronic ballasts.
Maximum Allowable Wattage of Qualifying Extra Efficient T8 Ballasts (120 V)
| Ballast Type | Ballast Factor | Lamps | |||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | ||
| Instant Start | Low ballast factor (.77-.78) | 25 | 48 | 73 | 97 |
| Instant Start | Standard/Normal ballast factor (.87-.88) | 28 | 55 | 83 | 109 |
| Instant Start | High ballast factor (1.15-1.20) | 39 | 74 | 111 | 146 |
| Program Start | Low ballast factor (.71) | 25 | 47 | 73 | 97 |
| Program Start | Standard/Normal ballast factor (.88) | 30 | 59 | 84 | 112 |
| Program Start | High ballast factor (1.15 -1.16) | N/A | 75 | 110 | 146 |
For more details on qualifying lighting technologies, please refer to the NEO Fact Sheet (PDF, 144 KB).
Heating, Ventilation, and Air Conditioning (HVAC)
Several innovative HVAC technologies are being considered for potential inclusion in NEO. Please check our website in the coming months for additional information.
For questions about eligibility or qualifying measures, please contact NEO at 1-866-348-2399 or NEO-Lighting@pge.com.


