SmartAC™ Requirements and Technologies
- SmartAC technology is designed to work with central air conditioners or heat pumps in both residential and small business properties.
- Anyone can participate whether you own or lease. However, SmartAC is a demand response program; successful participation is subject to the availability of communication signal strength at business location(s).
- Window units or through-wall units are not eligible. SmartAC technology cannot be installed on evaporative coolers and window or wall units.
SmartAC Technology
SmartAC equipment and installation are free and come with PG&E's free technical support as long as you remain a part of the SmartAC program. There are two forms of technology currently being offered.
![]() | SmartAC Thermostat* A $300 value—replaces your existing thermostat(s) and makes year round energy management easy with programmable schedules for both heating and air conditioning. It can be programmed onsite or via the Internet. Available while supplies last. Thermostat User Guide (PDF, 239 KB) Enroll now • Secure remote access—locking thermostat ensures that only authorized users can modify the settings. • Touch screen operation—control at your fingertips with an easy-to-use backlit LCD touch screen. • Multiple location management—control one or more of your facilities through the Internet. • Automatic participation to help prevent power interruption—we signal your thermostat and you don’t have to do a thing. |
![]() | SmartAC Switch This is installed on or near the outside of the air conditioner (AC). For convenience, this installation does not require an appointment unless you request one or your AC is located in an inaccessible area. Enroll now • Ability to help prevent power interruptions in your community and for your business. • Control over your comfort and decision to participate on SmartAC event days—you can decline participation if the system is activated at an inconvenient time for you. Just call or log on to the Internet to opt-out for the day. |
* All features of the Honeywell UtilityPro are not enabled by PG&E at this time.
SMB Fact Sheet (PDF, 997 KB)
Renters/Lessees
- If you rent or own, you can participate. All tenants must obtain permission to participate and have a SmartAC device installed from the landlord/property owner.
Property Managers
- Permission must be obtained from each tenant in order to participate. Visit the Property Managers page to learn more about qualifications and requirements.
Join Today

SmartAC Program benefits include:
• Year round energy management with the SmartAC thermostat
• Maintain control over your comfort and participation
• Help prevent summer power interruptions while staying comfortable
Already Signed Up?
If you are already enrolled with SmartAC, here are some helpful links.
SmartAC Tech Support
Free 24/7 technical support for SmartAC participants.
Just call 1-866-908-4916 or simply email us.




