New or Upgraded Utility Service Connections (New Construction) Process Guide

Step 6 of 6: Meter Set

Once construction is complete, the last step is for you to contact us to install (set) the gas and/or electric meters. Usually, your account will already be established using the information from your original application. Call 1(800) PGE-5000 to schedule an appointment to have your meter(s) set.

Please note the following items:

  • When inspections are required by the state, or by a city or county building department, we must receive approval from that agency before we can set a gas or electric meter. Many building departments relay this information to us at the end of each business day. If you call us on the same day of your inspection, we most likely will not have a record of the inspection yet.
  • You should permanently mark your address on your house or business. For multi-tenant buildings, each gas and electric meter needs a separate identifiable address on the electric panel and/or gas house lines, along with a corresponding permanent address marking on each tenant space. For the types of markings approved by PG&E, contact your representative.
  • Meter locations must be accessible. Please discuss any access concerns with your PG&E representative.

Inspection Notice

Our process has changed. Municipalities will now FAX agency inspection notices to the designated PG&E northern or southern regional Resource Management Center.

Northern Region
Northern panel inspection results should be directed to:

Counties in Northern Region: Alameda, Butte, Colusa, Contra Costa, El Dorado, Glenn, Humboldt, Lake, Lassen, Marin, Mendocino, Modoc, Napa, Nevada, Placer, Plumas, Sacramento, San Francisco, San Mateo, Shasta, Sierra, Siskiyou, Sonoma, Sutter, Tehama, Trinity, Yolo, Yuba

Southern Region
Southern Region panel inspection results should be directed to:

Counties in Southern Region: Alpine, Amador, Calaveras, Fresno, Kern, Kings, Madera, Mariposa, Merced, Monterey, San Benito, San Bernardino, San Joaquin, San Luis Obispo, Santa Barbara, Santa Clara, Santa Cruz, Stanislaus, Tulare, Tuolumne



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