New or Upgraded Utility Service Connections (New Construction) Process Guide

Step 5 of 6: Construction

You'll need to complete all of the construction responsibilities you agreed to before we can complete our part of the gas and electric service. A PG&E representative may set up a pre-construction meeting to review construction responsibilities in more detail and discuss final scheduling.

If you need any scheduling changes after that, please contact our construction supervisor, our inspector assigned to your project, or your PG&E representative (job owner). We'll make every effort to meet your service needs. In the event of a construction scheduling conflict, we'll prioritize the work, favoring customers who have met their responsibilities and who are close to receiving a final building inspection. Bad weather or emergency situations may lead to unavoidable construction delays.

Successful-Project Checklist

  • Ensure all conditions imposed on project have been incorporated in design and all construction activities comply with those conditions.
  • Send your completed contracts and bill payments to us using the pre-addressed envelope that will be provided to you.
  • Obtain signed and notarized rights-of-way.
  • Get gas and electric trench inspections from PG&E for the work you are performing.
  • Complete your agreed-to tree trimming and clearing well before PG&E construction begins.
  • Clear gas and/or electric service routes of obstructions caused by debris, dirt, outbuildings or construction equipment.
  • Finish your grading along the service route.
  • Install the electric meter panel and/or "stub-out" the gas houseline. Install pull-tapes in electric conduits.
  • Secure attaching electric conduits for surface-mounted panels to the building.