Thank you for your e-mail message. Your correspondence is important to us and it will be read and routed to the person most knowledgeable about your e-mail subject. While it may not be possible to respond personally to each of you, we want you to know we appreciate your taking the time to write us. We will give serious consideration to all your suggestions, requests and recommendations. And if you have written us with a complaint, we will do what we can to resolve the situation.
Again, thanks for contacting Pacific Gas and Electric Company.