Customer Choice
Learn about choices for buying electricity or natural gas from energy providers other than PG&E.
Electricity—Direct Access
Get the facts on purchasing electricity and additional energy services from a competitive energy service provider, other than PG&E. Electricity is delivered using PG&E’s transmission and distribution systems.
- Suspension of Direct Access
- Energy Service Provider Resource Center
- List of Energy Service Providers
- Frequently Asked Questions—Direct Access
- 6-month Notice to Transfer to Direct Access Form
- Advanced Notice Form
Gas—Core Gas Aggregation
Find out how core customers—residential and small commercial customers—can purchase gas directly from competitive suppliers, other than PG&E. Gas transportation is provided by PG&E.
Municipal Departing Load
Learn about charges and exemptions that may apply if you change your electric service from PG&E to a publicly owned utility, such as a municipal utility district or irrigation district.
Customer Generation Departing Load
Find out about departing load charges and any exemptions that may apply if you decide to become a Rule 21 Retail Generator and generate your own electricity.


