Direct Access Lottery

Pacific Gas and Electric Company (PG&E) will be accepting Six-Month Notices to Transfer to Direct Access (Six-Month Notices) during a five-business day window (Submission Period) from Monday, April 8, 2013 at 9:00 a.m. Pacific Daylight Time (PDT) through Friday, April 12, 2013 at 5:00 p.m. PDT. Accepted Six-Month Notices will be entered into a lottery to assign a random number to each accepted Notice to determine its place on a Wait List for DA load that may be available beginning in October 2013 and continuing through December 31, 2014.

Please note that per Decision (D.) 12-12-026, if DA load becomes available, customers on the Wait List may begin switching to Direct Access in October 2013 and can continue through 2014 if DA load continues to become available under the Overall DA Cap. Another Submission Period will be held during the second full week of June 2014 to establish the Wait List for any DA load that may become available under the Overall DA Cap during calendar year 2015.

Methods to Submit a Six Month Notice

  • Email with attachment(s) to: DANOI@pge.com
  • FAX to: 209-476-7698 Attn: DAASU

Documents

Form Instructions

  1. Complete Six Month Notice Form (Form No. 79-1117), including:
  2. If the customer of record is not signing the Six Month Notice, complete the Customer Authorization Form (Form No. 79-1095)
    • Fill out the form in its entirety
    • Check box #6
  3. If needed, please use a Microsoft Excel file to submit a longer list of SA IDs. See spreadsheet (example) (XLS, 20 KB)

Notes

  • The Six Month Notice to Transfer to Direct Access Service is a binding document.
  • The Six Month Notice may be rescinded within three (3) business days [of PG&E's receipt] by contacting 800-468-4743.
  • Only one Customer-of-Record may be specified per Six-Month Notice.
  • All SA IDs referenced on the Six Month Notice must have one common Federal Tax Identification (FTI).
  • If SA IDs with multiple FTIs are referenced in the Six-Month Notice, the Six Month Notice will be rejected.
  • If you need to confirm your account information, please contact your PG&E Account Manager or call PG&E's Business Customer Service Center at 1-800-468-4743.
  • The dates provided on the Six Month Notice and Customer Authorization Form must be appropriate for the relevant Submission Period, and must not have expired prior to the relevant Submission Period.
  • If the customer of record has signed the Six Month Notice, a Customer Authorization Form is not required.

Email Instructions

  1. Submit only one email for each Six-Month Notice as all duplicate email submissions will be rejected. The new Lottery process is different from the previous first-come, first-served enrollment process.
  2. Provide a correct subject line for each email. The email subject line should read as follows: CUSTOMER NAME 6 Month Notice SUBMITTER (# of SA IDs)
    • Example: If ESP_A is submitting 23 SA IDs for Customer B, the recommended subject line is: Customer_B 6 Month Notice ESP_A (23)
  3. All email submissions should arrive in the DANOI@pge.com mailbox on or after 09:00:00 am PDT on April 8, 2013, but no later than 5:00 p.m. PDT on April 12, 2013. Duplicate Six Month Notice submissions will be rejected.

Notes
Submit the Customer Authorization Form and Six Month Notice in an Adobe PDF format; a longer list of SA IDs can be submitted in a Microsoft Excel format.

  • DO NOT provide password-protection for any Six Month Notices and attached documents; password- protected Notices and supporting attachments will be rejected.

Following Submission of the Six Month Notice

  1. You will receive an auto-response from the DANOI@pge.com mailbox
    • The auto-response message does not mean that the Six-Month Notice and any supporting documents were accepted by PG&E
      • The auto-response message does mean that PG&E received your submission—please DO NOT send additional duplicate Six-Month Notices.
      • If you do not receive an email acknowledgement of receipt within 30 minutes of submittal, please contact PG&E at 415-973-6479.
  2. All Six-Month Notice submissions received will be time and date stamped to maintain the original order of the submissions received by PG&E.
  3. If PG&E finds incorrect information in the Six-Month Notice or Customer Authorization Form, we will contact the sender to fix the Six-Month Notice or Customer Authorization Form. The sender will have 5-business days from PG&E's notification to respond with the corrected information or submitted forms will be voided. [Note: This does not mean that the Six-Month Notice was accepted.]
  4. Rejection emails will be sent to the submitter of the Six-Month Notice during the 30-business day Review Period following the conclusion of the Submission Period.
  5. At the conclusion of the Review Period, and after all deficiencies have been corrected, PG&E will utilize a “randomizer” tool to assign a random “lottery” number to each eligible Six-Month Notice.
  6. Submitters of Six-Month Notices will be notified electronically by June 7, 2013, whether their Six-Month Notice has been accepted or placed on the Wait List.

Accepted Notification Process

  1. For all accepted Six-Month Notices, PG&E will send a letter to the customer of record's billing address which will specify the Six Month Notice’s original submission order, randomly assigned “lottery” number, switching process information, and the Direct Access Service Request (DASR) submission deadline date.
  2. Customers are responsible for providing this information to their ESP.
  3. If PG&E does not receive a DASR by the date indicated in the acceptance letter, the service account(s) will be switched to PG&E's Transitional Bundled Service (TBS) and billed on PG&E's Electric Schedule Transitional Bundled Commodity Cost (TBCC) for a period of up to sixty (60) days. If a DASR is not received by the end of this sixty- day period, then the Six-Month Notice to return to DA Service will be cancelled, and the cancellation will serve as a six-month notice to return to bundled service. The impacted Service Agreements will be subject to Transitional Bundled Commodity pricing for a period of six (6) months and then begin a new eighteen (18) month commitment period on bundled portfolio service.

Wait List Process

  1. By the 15th of each month, PG&E will determine if there is any available DA load under the Overall DA Cap, as of the last day of the prior month, and will notify the first customer on the Wait List if there is available load.
  2. If available DA load is sufficient to accommodate all of the Service Agreements listed on the Six-Month Notice:
    • PG&E will notify the submitter of the DASR Due Date for each accepted Service Agreement at least forty-five (45) days in advance of the Account’s earliest switch date.
    • The notified submitter will have fifteen (15) business days to accept or decline the DA transfer opportunity.
    • If the notified submitter declines or doesn’t respond to the opportunity, the Six-Month Notice will be removed from the wait list and all associated SA IDs will remain on PG&E’s bundled service.
    • PG&E will then notify the next submitter on the Wait List.
  3. If the available DA load is not sufficient to accommodate all of the listed Service Agreements on the Six-Month Notification:
    • PG&E will notify the submitter at least forty-five (45) days in advance of the customer’s earliest possible switch date for each eligible Service Agreement(s)
    • PG&E will work with submitter to determine the Service Agreement to be transferred.
    • Remaining Service Agreements on the Six-Month Notice, if any, will remain on the Wait List.
    • Submitter will have fifteen (15) business days to accept or decline the DA transfer opportunity, without penalty
    • If the notified submitter accepts the opportunity, PG&E will work with the customer to determine the Service Agreements to be switched. The remaining Service Agreements will remain on the Wait List.
    • If the notified submitter declines the opportunity, the Six-Month Notice will be removed from the Wait List and the Service Agreements will remain on PG&E’s bundled service.
  4. If a submitter accepts the DA transfer opportunity and does not submit the DASR by the DASR due date;
    • a. Impacted Service Agreements(s) will be placed on Transitional Bundled Service (TBS) for a period of up to sixty (60) days. If a DASR is not received by the end of this sixty- day period, then the Six-Month Notice to return to DA Service will be cancelled, and the cancellation will serve as a six-month notice to return to bundled service. The impacted Service Agreements will be subject to Transitional Bundled Commodity pricing for a period of six (6) months and then begin a new eighteen (18) month commitment period on bundled portfolio service.
  5. All Six-Month Notices on the Wait List as of the last day of each calendar year will be cancelled and superseded by the following year’s Wait List.
  6. Beginning in 2014, the annual Submission Period will be held during the second full week in June to establish the Wait List for any available DA Load under the Overall DA Cap that may become available during the twelve (12) months of the following calendar year.
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