Medical Baseline Allowance
Get additional quantities of energy at the lowest (baseline) price for residential customers. To qualify for Medical Baseline, a California-licensed physician must certify that a full-time resident in your home has one of these medical conditions:
- Dependent on life-support equipment while at home*
- A paraplegic, hemiplegic, quadriplegic or multiple sclerosis patient with special heating and/or cooling needs
- A scleroderma patient with special heating needs
- A life-threatening illness or compromised immune system with special heating and/or cooling requirements to sustain the patient's life or prevent deterioration of the patient's medical condition
For instructions and how to apply for Medical Baseline, download and print the appropriate documents
- Medical Baseline Application in English (PDF, 36 KB)
- Medical Baseline Program Information in English (PDF, 71 KB)
- Solicitúd de Extensión de la Tarifa Básica por Razones Médicas (PDF, 168 KB)
- Información general sobre el programa (PDF, 95 KB)
- Medical Baseline Application in Chinese (PDF, 651 KB)
- Medical Baseline Program Information in Chinese (PDF, 600 KB)
Contact Us

Contact PGE's Customer Service Center at
1-800-743-5000 . br>Email the Customer Service Center.
Additional Resources
Breathe Easy Solutions
PG&E is dedicated to assisting customers through numerous programs and community outreach projects.
Learn More >>
Service Shut off for Non-Pay Learn more about the many steps we take to work with our customers and our "outreach process before disconnect".
Third Party Notification For a friend or relative who could overlook paying his or her PG&E bill because of illness, financial hardship or other issues. Learn More >>
We Connect A national program that connects families to programs and services that can help them get ahead. Learn More >>



