You play a critical role in natural gas and electric safety. Learn ways you can safely plan your digging project with the valuable resources below. One easy, FREE call to 811 gets underground utility lines marked so you can dig safely. Whether you're planting a garden, building a fence or remodeling your home no project is too small to call.
Your safety is our top priority. As the owner and operator of one of the largest natural gas systems in the nation, PG&E is committed to providing safe and reliable gas service to all of our customers. Learn about our progress in your area.
Even if you are planting a new bush or digging a fence post in your own yard, you must always call 811 Underground Service Alert (USA) at least two working days before you dig. This is a FREE program for homeowners, excavators and professional contractors to notify local utility companies to mark the location of underground lines so you can safely dig and prevent damage.
All utilities have two business days from the date of the call to locate and mark underground lines. Call early in the week for those weekend projects to allow the local utilities time to respond.
Serving Central/Northern California and Nevada.
Serving Santa Barbara, Ventura, Inyo, Los Angeles, Orange, San Diego and Imperial counties.
PG&E will locate and mark the horizontal location of gas and electric facilities by painting stripes on surface streets and sidewalks or placing colored flags in landscaped areas. Each color indicates a universal color to what is buried below.
Use this American Public Works Association Color Code to learn what's in your yard or project area when you call 811 before you dig!
In 2013 alone, damage to PG&E’s underground facilities occurred more than 2,000 times, resulting in unsafe conditions, financial costs and project delays for contractors. PG&E’s recent introduction of the Gold Shovel Standard–a first-of-its-kind excavation safety standard–will ensure that contractors doing excavation work for PG&E demonstrate a commitment to safe digging.
|PG&E developed the Gold Shovel Standard in accordance with California regulations that govern excavation work in the state. Among other things, contractors must demonstrate that they call 811 before any excavation work begins to have underground lines located and marked by utility owners. |
In addition, contractors are required to develop and adhere to a Dig-In Prevention Policy that incorporates these critical elements:
To find out more about receiving recognition for your company, please send an email to PG&E’s Damage Prevention group.
The Gold Shovel Standard is just one of many ways we’re working hard to promote safe digging practices among contractors. We hold safety trainings for contractor each quarter at locations across our service territory, and also visit contractors at their place of business throughout the year to conduct. If you would like to be notified of upcoming trainings please email PG&E's Damage Prevention group. Please include your name, title, company name, phone number and email.
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