Information for Device Vendors

Information for Device Vendors

PG&E is using qualified third-party ZigBee laboratories for its validation testing. At this time, PG&E is accepting completed CA IOUs Submission Form, Application & Agreement forms from interested device vendors. PG&E anticipates that ZigBee laboratories will launch device testing in late 2013.

PG&E is enabling third-party ZigBee laboratories to validate that a device can successfully connect ("join") with PG&E's SmartMeter™ in order to provide device users with near real-time energy use. PG&E supports issues relating to device connectivity to the meter; however, PG&E does not validate or provide support for other device functionality. Customers must troubleshoot any functionality issues with the device vendor directly.

How to Participate in HAN Device Validation

Please submit your completed CA IOUs Submission Form, Application & Agreement which includes the Device Submission Form, Application and Agreement, to

Your submission will initiate participation the HAN Device Validation process outlined below. Upon receipt, PG&E will review the application on a first-come, first-served basis. PG&E will also confirm receipt within 5 business days by replying to the device vendor via email with an assigned identification number.

If the application meets all criteria outlined in the guide, PG&E will provide instructions to the device vendor for shipping devices to third-party ZigBee Lab testing facilities. Once ZigBee Labs provide testing results to PG&E, the PG&E HAN team will notify device vendors of device validation status (pass / fail).

PG&E will publish a list of validated devices on its website. The list of validated devices is not comprehensive; other devices may be compatible on PG&E's network, and customers can attempt to register any ZigBee SEP1.0 or 1.1 device with their SmartMeter™. However, PG&E cannot provide any guarantee that devices not included on PG&E's list of validated devices are compatible. For more information, view our Frequently Asked Questions.

Please Note:

  • This process is designed to validate the usage data, price, and messaging, including net meters. PG&E will expand the Test Plan to include validation of DR event clusters at a future time.
  • This application is for PG&E validation only. Each California utility is responsible for separately evaluating applications for validation. 
  • No device or appliance will be accepted that has exposed electronic components.
  • In addition to the test cases contained in the CA IOUs Submission Form, Application & Agreement, PG&E's Test Plan includes test cases relating to Messaging and Net Metering.

Additional Information on Device Validation Testing

PG&E SmartMeters are manufactured by GE and Landis+Gyr with an SSN SmartMeter NIC (Network Interface Card) installed. Each device will be tested against all combinations of meter hardware/firmware listed below. To be validated, a device must pass testing with all meters.

Please note that these combinations may change as PG&E makes upgrades to its systems. Current firmware is 2.10.8.

Meter Hardware NIC Hardware/Configuration
Vendor Form Model NIC 210 NIC 310 NIC 210 NEMs NIC 310 NEMs
  2S I210+ DS 1 1 1 1
GE 3S I210+ 1 1   1
  12S I210+ N DS 1 1   1
  9S kV2ce 1 1   1
L+G 2S Focus AX-SD 1 1 1 1
  2K Focus AX 1 1   1
Sub-Total 6 6 2 6
Total Meters 20        

Meter list as of November 2013

Only the version of device firmware that has been successfully tested is considered a validated device. PG&E will publish the device firmware version on its website.