As a sub-metered tenant, you have special utility billing rights.*
Additionally, qualifying master-meter landlords who convert to sub-metered service shall revise tenant rental amounts downward to remove energy-related charges for the duration of the lease. This will be done consistent with Public Utilities Code Section 739.5 and Decision 05-05-026.
* Sources include California Public Utilities Code §739.5 and California Code of Regulations §4090. Rights provided by the California Public Utilities Commission (CPUC), the County Department of Weights and Measures (DWM) and Pacific Gas and Electric Company (PG&E). Not intended to be an exhaustive summary of all sub-metered home issues.
Established by law, "baseline" represents a daily number of kilowatt hours (kWh) of electricity or therms of gas offered at our lowest rates. Baselines assure residents like you of a minimum supply of energy—rather than all energy—at our lowest rates.
California Alternate Rates for Energy (CARE): 20% discount on gas and electric bills for households meeting income qualifications.
Family Electric Rate Assistance (FERA): Savings on electric bills—paying Tier 2 rates for Tier 3 usage—for households of three or more meeting income qualifications.
PG&E’s Relief for Energy Assistance through Community Help (REACH): Assistance with paying a past-due energy bill once in a 12-month period for households meeting income qualifications. PG&E employees and customers contribute to the fund.
Medical Baseline: Additional baseline allowance at the lowest rate. Eligibility based on regular use of electric life-support equipment at home or qualifying medical condition, plus doctor certification. Exempt from surcharges in effect as of June 2001.
Home Energy Assistance Program (HEAP): Provides energy saving products through home weatherization and energy bill assistance. Eligibility based on monthly income and other criteria. Federally funded and administered by California Department of Community Services & Development through local agency- and community-service organizations.
|Contacts for Your Electric/Gas Service or Bills |
Your Property Owner/Manager
Phone numbers of DWM vary by county. Please check your local county government listings.
|If you still think your charges for gas and electric service are too high after speaking with your landlord or manager, contact: |
California Public Utilities Commission (CPUC)
505 Van Ness Avenue
San Francisco, CA 94102
1 (800) 649-7570
The California Public Utilities Commission requires PG&E to remind you annually of your obligation to follow Public Utilities Code Section 739.5 and PG&E's applicable tariffs. For more information, please access California Public Utilities Code Section 739.5 and PG&E’s tariffs.
The following Section 739.5 of the California Public Utilities Code discusses your obligations and information you should provide to your tenants.
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