Electric Time of Use Statement: Page 1

Instead of a single flat rate for energy use, customers on a time-of-use plan pay higher rates for energy on weekday afternoons and lower rates at other times. Prices also change by season, with higher prices in the summer and lower prices in the winter. This means that when you use energy is just as important as how much you use.

You can hover your mouse over the numbered image to learn more about each part of the energy statement, or review the more detailed information below. You can use the left-hand navigation bar to learn more about the different pages in your statement.
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1. Key account data: Account number and due date at the top of every page

Your account number is a 10-digit number. It’s good to have this handy if you need to call us about your energy use. You will receive a separate monthly statement for each active account.

2. Service for: Clearly indicates where your charges were incurred

Some customers receive PG&E service at multiple locations, such as a home and rental property. This section indicates which property incurred the charges in this statement.

3. Your Account Summary: A snapshot of your bill in large, easy-to-read font

Although a more detailed breakdown of your charges is available on the following pages, the account summary provides an overview of charges incurred, payments received, and your total amount due.

4. Questions about your bill? Learn how to contact us

If you have any questions, feel free to contact us using the information found on the first page of the statement.

5. Total amount due: Your charges and payment due date, all on one line

Your charges and payment due date, all on one line.

6. Special account information: Notes any programs or details that affect your bill total *

If relevant, PG&E will use this space for notes about your account and any special programs you participate in that may affect your total charges.

7. Monthly billing history: A chart of your monthly charges over the past year *

This chart helps you visualize any trends in your monthly energy usage. You may observe changes in your total charges during different seasons, or after installing energy efficient appliances.

8. Important messages: Provides timely information from PG&E *

PG&E uses this space to share timely information, ranging from summer safety tips to regulatory updates.

9. Remittance stub: Return this form with your payment to the address indicated

The remittance stub indicates your account number, bill due date, and total amount due. Please return payment to the address shown. For your convenience, we have included a windowed return envelope; please place the remittance stub with the PG&E address showing through the window. The back of the remittance stub includes an area for you to update your account information, as well as an overview of your payment options.




* Missing a section? Please note that some sections of your energy statement may not always be displayed due to spacing limitations, or information about special programs that isn’t relevant to your account.

  • Federal government agencies incentives
  • PG&E's SmartMeter Program
  • Diversity and Inclusion