Direct Access and CCA Statement: Page 3



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16. Details of PG&E Electric Delivery: Includes your rate and plan

This section describes the service period and confirms the address at which electricity is received. Your service agreement ID number is different from your account number. A service agreement documents your particular arrangement with PG&E (including rate plan, billing days metering information, and other factors) in order to calculate applicable charges. This section also includes your rate plan information, which identifies the type of utility service you receive and how PG&E calculates your bill.

17. Electric Delivery Charges Usage: Notes your PG&E charges for delivering electricity during a given timeframe

  • For customers who procure generation service through an ESP, PG&E only charges you for the transmission and distribution of service–not for the generation of energy. To make it easier for you to see that you aren’t being charged for electric generation, PG&E bills you as if you had purchased electricity from us and then credits you for your generation.
  • For customers who purchase electricity from PG&E, understanding electric charges starts with understanding kilowatt hours (kWh). Kilowatt hours are the units used to measure your electric use. You are billed based on how much electricity, in kWh, you use each month.
  • The State of California has adopted a policy to encourage energy conservation and residential customers are charged more for electricity above a certain baseline level, called your “Tier 1 Allowance,” each month.
  • The Tier 1 Allowance is the amount of energy that is intended to satisfy a substantial portion of the energy needs of the average customer in your area, during that season—for things like heating, water heating, lighting, refrigeration and cooking. As your electric use moves above your Tier 1 Allowance quantity, and crosses into Tier 2 or Tier 3, the price you pay per kWh increases.
  • Learn more about electricity rates >>

18. Tier Indicator: Shows the highest tier in which you are being charged

Tiers are set by state law and implemented with the approval of the California Public Utilities Commission. As your electric use moves above your Tier 1 Allowance quantity, and crosses into Tier 2 or Tier 3, the price you pay for per kWh increases. This marker indicates the highest tier in which you are being charged.

19. Credits, Taxes and Fees: Account information that may affect your total charges

  • State and local governments may place taxes on your energy use.
  • For customers who procure generation service through an ESP, PG&E only charges you for the transmission and distribution of service–not for the generation of energy. Therefore, your statement will show a credit for PG&E’s generation costs. Your generation charges billed by your ESP are available on the next page of the energy statement.(see the next page of the bill) .

20. Total PG&E electric delivery charges: Total PG&E electric charges, including credits, taxes and fees

The total charges for your electric transmission and distribution service, excluding generation, and including any credits and applicable utility users’ taxes.

21. Daily Usage Chart: Shows you when you used the most electricity this month *

This daily usage chart visually shows which days you used the most electricity this month, and if you are on a time-of-use rate, how much energy you used at peak, part peak and off peak rates. You may use this chart to visually understand when you are using more energy and make decisions about how to spend less on your energy usage.

22. Service Information: Details abut the electric meter at your home

The meter at your home tracks your electricity usage.

23. Additional Messages: Timely information from PG&E *

If relevant, PG&E uses this space to share timely information, ranging from summer safety tips to regulatory updates





* Missing a section? Please note that some sections of your energy statement may not always be displayed due to spacing limitations, or information about special programs that isn’t relevant to your account.

     
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