High temperatures can be life threatening unless you take action to stay cool. During periods of unusually high heat, visit your local Cooling Center or other public buildings such as a theater, library, mall or museum.Tips to stay cool and safe:
To find a Cooling Center near you, please call your local city or county government, or call PG&E’s toll-free Cooling Center locator line at 1-877-474-3266 or visit pge.com/CoolingCenter.
If extreme heat could pose a health concern for anyone in your home during an outage, apply for special programs for Temperature Sensitive Customers by visiting pge.com/brochures and clicking on #12.
PG&E is responsible for maintaining the system that delivers natural gas to your gas meter. Customers* are responsible for the maintenance of customer-owned piping on their property from the meter to their house or business. Customer-buried piping (or customer-owned gas lines) are any above ground or buried pipelines from the customer’s property to the gas meter. These include pipelines leading into a building or house, to any gas-fired equipment/appliance, or from the house to a swimming pool heater, spa or other building. (Please see below.)
Typically, PG&E does not own, maintain or inspect customer-owned gas lines beyond the meter. We have included some safety and recommended maintenance information for you on the reverse side.
Safety Maintenance and Inspections
Maintenance is important to prevent pipeline corrosion and leakage. You should periodically inspect your customer-owned gas lines for leaks and, if lines are metallic, for corrosion. A licensed plumber or qualified contractor can help you locate, inspect and repair buried pipelines on your property. Pipelines should be immediately repaired if corrosion or another unsafe condition is discovered.
Prevent Damage with Safe Digging Practices
Pipeline accidents and damage occur most often from digging. Always call Underground Service Alert by dialing 811 at least two working days before you dig—even in your own yard.
Underground Service Alert is a free service in which local utility companies mark the approximate locations of their underground lines so you can dig safely. As a precaution, you should use a hand tool when digging near underground utilities.
However, digging still poses a threat to customer- owned gas lines since they can not be located by calling 811. A plumber or licensed contractor can help you locate customer-owned gas lines. Be sure to maintain records of their location for future work.
If you have questions, call our Gas Safety Help Line at 1-888-743-7431.
Learn more about natural gas pipeline safety.
Look for a Climate Credit from the State of California on Your April Utility Bill
This month your electricity bill will include a credit identified as the “California Climate Credit.” Twice a year, in April and October, your household and millions of others throughout the state will receive this credit on your electricity bills.
The Climate Credit is a payment to Californians from a program designed to fight climate change by limiting the amount of greenhouse gas pollution that our largest industries put into the atmosphere.
This program is one of many developed as a result of landmark legislation called the Global Warming Solutions Act of 2006, which puts California at the forefront of efforts to battle climate change. Other programs under this law increase clean, renewable forms of electricity, promote energy efficiency in homes and businesses, and require cleaner fuels and more efficient cars and trucks.
Together, these programs will aid in reducing greenhouse gas emissions that trap heat in the atmosphere–helping to clean the air and protect our food, water, and public health, as well as the beauty of our state.
The Climate Credit is designed to help you join with California in its efforts to fight climate change and clean the air. You can use the savings on your electricity bills however you choose, but you can save even more money by investing the bill savings from your Climate Credit in energy-saving home upgrades, including more efficient lights and appliances. You can find more information and receive rebates for these and many other energy-efficient choices for your home at www.EnergyUpgradeCA.org/credit.
California’s greenhouse gas reduction programs provide a range of powerful solutions to help slow climate change, one of the greatest challenges facing society. By gradually reducing emissions each year and moving to cleaner forms of energy, we are taking an important step to preserve the health and prosperity of our state for generations to come.
The CPUC regulates privately owned electric companies and serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. For more information about our work, contact us at: firstname.lastname@example.org, 1-800-253-0500, or visit www.cpuc.ca.gov.
中文 • Español • Tagalog • TIẾNG VIỆT: www.EnergyUpgradeCA.org/credit.