Customer Service

Contact us online.

Schedule an appointment. Report a problem. Get your tree pruned. Let us know about an outage. Download brochures and documents for free. These services and more are at your fingertips.
For 24-hour emergency and customer service, please call 1-800-PGE-5000 or 1-800-743-5000.
To report an outage, please call 1-800-743-5002.

Start, Stop, or Move Service

Make an appointment one week before starting service.

More Services

Let PG&E trim your tree, light your pilot light and more.

Outage and Energy Status

Get the latest details on conservation tips, storm and construction updates, and more.

Contacted or visited by PG&E?

Have you received a phone call, email or visit from someone claiming to be with PG&E, requesting account information or entry to your home? Be safe.Learn How
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Bright Ideas Grants

We're funding K-12 efforts that power science education.

Accepting applications through Nov 30, 2013


Fun Fact

The PG&E Corporation Foundation awarded over $16,000,000 in grants in 2012PG&E Corporation Foundation
Fun Fact