For more than 30 years, The REACH Program has provided emergency energy assistance to low-income families within the PG&E service area who are in jeopardy of losing their electricity services.
REACH is a one-time energy-assistance program sponsored by PG&E and administered through the Salvation Army from 170 offices in northern and central California. Those who have experienced an uncontrollable or unforeseen hardship may receive an energy credit up to $300, credit amount based on the past due amount of the bill. REACH assistance may be available once within an 18 month period, but exceptions can be made for seniors, the physically challenged and the terminally ill.
See if you qualify, and then contact the Salvation Army at 1-800-933-9677.
Make a monthly tax-deductible contribution to the REACH Program by filling out a Donation Form. For more information, contact Pacific Gas and Electric Company at 1-800-743-5000.
You can make a one-time tax-deductible donation by using your credit card, calling the Salvation Army at 1-800-933-9677 or sending a check to:
The Salvation Army
P.O. Box 193465
San Francisco, CA 94107
Service Shut off for Non-Pay
Learn more about the many steps we take to work with our customers and our "outreach process before disconnect".
If your life or health would be at risk from a shut off of service, see our Vulnerable Customer Program
Third Party Notification
For a friend or relative who could overlook paying his or her PG&E bill because of illness, financial hardship or other issues.
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A national program that connects families to programs and services that can help them get ahead.
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