CARE Residential Single Family

• Enroll using My Energy. Login, click on the Pay & Manage tab, then click on the account number link and scroll down for the link to the CARE/FERA Program Application.
• Or enroll using our easy online form in English, Spanish, and Chinese.

Download and print one of the following applications:

• Application in English (PDF, 186 KB)
• Solicitud de Inscripción en Español (PDF, 192 KB)
• Application in Chinese (PDF, 453 KB)
• Application in Vietnamese (PDF, 238 KB)

Sign and mail it to:

Pacific Gas and Electric Company
CARE Program
P. O. Box 7979
San Francisco, CA 94120-7979

Or fax to: 1-415-973-6419

You can also have applications mailed to you by calling the CARE program at : 1-866-743-2273 or e-mailing CAREandFERA@pge.com.

You must recertify for the CARE program every two years (or four years if you are on a fixed income).  Three months before your discount expires, you will receive a letter and recertification application from PG&E giving you the opportunity to reapply if you still qualify under the current program guidelines.

• Recertify using My Energy. Log in, click on the Pay & Manage tab, then click on the account number link and scroll down for the link to the CARE/FERA Program Application.
• Or recertify using our easy online form in English, Spanish and Chinese.

You can also have an application mailed to you by calling the CARE program at 1-866-743-2273 or e-mailing CAREandFERA@pge.com.

• Cancel enrollment using My Energy. Login, click on the Pay & Manage tab, then click on the account number link and scroll down for the link to the CARE/FERA Program Application.
• Or cancel by using our easy online form in English.

You can also cancel your enrollment by calling the CARE program at 1-866-743-2273 or e-mailing CAREandFERA@pge.com.

Read our Frequently Asked Questions for more information.