Outage Restoration Update

  • Since the storm began, PG&E has restored service to more than 512,920 customers.
  • As of 9:00 a.m. on Saturday, Dec.13th fewer than 5,000 customers remain without power in relatively remote, hard-to-access areas. PG&E crews are working safely and as quickly as possible to restore service to these customers.
  • Of the 500,000 customers who lost service during the storm, more than 95 percent saw their power restored in less than 48 hours.
  • We appreciate the patience our customers have shown as we’ve worked to restore power. PG&E has been working around the clock, executing our plans to restore power safely and as quickly as possible in the midst of this major storm event

Receive Updates on Outages

Customers can get updates on outages in their neighborhood through a variety of channels.
  • Access our Electric Outage Map online at pge.com/outages.
  • Contact our outage information line at 1-800-743-5002.