Direct Access (DA) is an option that allows eligible customers to purchase their electricity directly from third party energy service providers (ESPs) while PG&E continues to deliver electricity for these customers. Prior to April 2010, DA had not been available to new customers in California since the Legislature suspended the program in September 2001 during the California Energy Crisis.
The California Public Utilities Commission (CPUC) issued Decision D.10-03-022 on March 11, 2010, which implemented Senate Bill (SB) 695. SB 695, signed into law by Governor Arnold Schwarzenegger in October 2009, provided for a limited reopening of DA for only non-residential customers beginning in April 2010. Subsequently, the CPUC issued Decision D.10-05-039 on May 20, 2010, which extended the Year 1 OEW from April 16, 2010 to July 15, 2010, and changed the start of the Year 2 OEW for 2011 DA Load to July 16, 2010.
For more information, see Frequently Asked Questions.
Under the Limited DA Reopening rules, non-residential customers may enroll in DA up to a maximum allowable annual limit (measured in gigawatt-hours) during an annual Open Enrollment Window (OEW) on a first-come, first-served basis up to the annual DA Load Cap as defined in D.10-03-022. PG&E's DA load was permitted to increase in phases over a four-year period from the then current (November 2009) DA load of 5,574 GWh to a new total DA load of 9,520 GWh.The approximate annual DA load increases permitted by D.10-03-022 are:
Direct Access customers choosing to return to bundled service must submit the Notice to Return to PG&E Bundled Portfolio Service (BPS), Electric Form No. 79-1011 indicating that they wish to return in six (6) months. Customers have three business days after PG&E receives their Notice to Return form to rescind the Notice and remain on DA service. Customers electing BPS make a binding, minimum eighteen (18) month commitment and will not be eligible to return to DA service until their eighteen (18) month minimum commitment has been completed. The acceptable methods to submit the Notice to Return form are the following: