System Installation Steps

Key Steps in the Installation Process

In order to qualify for a CSI-Thermal Program rebate, you must complete each of the following steps, which are part of the program’s eligibility requirements.

  • STEP 1: Take an Energy Efficiency Audit
    Commercial and multi-family building owners are required to take an Energy Efficiency (EE) audit in order to qualify for the rebate program. An EE audit can help you better understand the current energy usage of your property and help you make choices that can reduce your overall energy consumption and save you money over the long run. Use PG&E’s Energy Analyzer to complete the audit in the way that’s most convenient for you.
  • STEP 2: Find and Choose a Contractor
    In order to qualify for a rebate, you must use a CSI-Thermal eligible contractor—or self-install the solar water heating system. Review our tips for choosing the right contractor.
  • STEP 3: Install the System
    The contractor you choose will plan and install your system—and will be responsible for submitting your application to reserve your rebate funds. When the installation is complete, your contractor will schedule an appointment to have a certified building inspector approve the solar installation. When the inspection is approved, final approval will be sent to PG&E. If you choose to install the system yourself, you must attend the mandatory CSI-Thermal Contractor and Self-Installer Workshop to be eligible for a rebate.
  • STEP 4: Claim Your Rebate
    Contractors are responsible for requesting the rebate payment when the installation is complete. The rebate will be issued to whomever is designated on the contract—either the contractor or the business owner.

Find Eligible Contractors

  • Finding_Contractor

    Solar water heating contractors can provide potential energy savings and project cost for your business. Find a contractor near you.

Solar Water Heating Kit

  •  SolarWaterHeatingKit

    Download this Solar Water Heating Kit for information on the benefits of Solar Water Heating, how the system works, rebates available and how to find a contractor to get started today.

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Resources for Contractors

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    Information and resources for contractors to ensure a successful installation.
    Learn more>>

Contact Us

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    Phone:Solar Customer Service Center 1-877-743-4112
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